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# Data Scientist Lead - Customer Analytics

- **Company:** JPMorgan Chase & Co.
- **Location:** United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** A/B Testing, Big Data, Customer Data Management, Data Infrastructure, Data Integrity, R (Programming Language), Python (Programming Language), Machine Learning, SQL Databases, Deep Learning
- **Published:** August 22, 2026
- **Apply:** https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/requisitions/preview/210776598

## About the Role

* Master's degree in a quantitative discipline or Bachelor's degree with 6+ years of experience in Data Science, Statistics, Mathematics, Engineering, Economics, Finance, or a related field
 * 6+ years of experience using SQL, Python, R, or similar tools to analyze large-scale data in modern data environments
 * Expertise in statistical analysis, experimental design, A/B testing, machine learning, and measurement frameworks
 * Demonstrated ability to lead an end-to-end analytics agenda, including roadmap definition, prioritization, stakeholder management, and business impact
 * Strong executive communication, visualization, and presentation-development skills, including experience translating analysis into clear recommendations and decision-ready storytelling
 * Ability to manage multiple high-impact projects in a fast-paced, cross-functional environment while maintaining strong analytical rigor and data integrity, * Experience in financial services, consumer banking, customer strategy, or related industries
 * Proven track record leading a book of work that delivers actionable insights and influences business strategy
 * Collaborative leadership style with the ability to mentor talent and raise the standard of team output
 * Knowledge of simulation, optimization, or advanced machine learning techniques

## Description

* Own the analytics roadmap for the Core Consumer Banking customer pillar, including prioritization, sequencing, delivery, and business impact
 * Serve as the primary analytics partner to business, product, marketing, finance, technology, and distribution leaders
 * Translate ambiguous executive questions into structured analytical plans, clear recommendations, and decision-ready narratives
 * Lead analyses and experiments across growth, engagement, retention, migration, pricing, servicing, and segment strategy
 * Define measurement strategies, including test design, success metrics, monitoring frameworks, readout standards, and business implications
 * Develop executive-ready presentations and narratives that translate analysis into clear recommendations for senior leaders, influencing business strategy and resource allocation
 * Mentor team members and establish analytical standards for methodology, governance, data quality, and storytelling


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