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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Administrator - **Company:** Cotton & Company LLP - **Location:** Washington, DC, United States - **Experience:** Experienced - **Salary:** $135,000.0 - $140,000.0 - **Contract:** Temporary to permanent - **Skills:** Microsoft Windows, Microsoft Antivirus, Microsoft Azure, Microsoft Online Services, Domain Name System (DNS), Issue Tracking Systems, Virtual Private Networks (VPN), System Center Configuration Manager, Windows Servers, Networking Basics, Network Connections, Remote Infrastructure Management, Remote Service Software, Software Deployment, Software Vulnerability Management, Break Fix, Microsoft InTune, Deployment Automation, Event Viewer, Workday, Wsus, Qualys, Windows Client, Vulnerability Analysis - **Published:** August 14, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/88037381/1 ## About the Role * Must possess an active public trust or higher government issued clearance. * 4-year degree or 4 years of relevant experience in lieu of degree * Must be willing to work onsite 2-3 days a week. * Empathy,patienceand professionalism when working directly with end users, including the ability to explain technical steps clearly over remote sessions. * Sound judgment to ask for help,appropriateescalationof issues, andthe ability toprovideenough technical detail for senior administrators to act quickly. * Basic Excelproficiencyfor tracking device lists, remediation status, deployment results, and issue trends. * Ticketing system literacy, withServiceNow and/orJIRAexperience helpful buttrainable on the job. Core Technical Requirements * Familiarity with SCCM, Intune, with willingness to deepen skills across endpoint management and cloud administration toolssuch asAzureUpdate Manager. * Basic Active DirectoryandEntraIDexperience, including user and computer object lookup, group membership review, permissions awareness, and access request support. * General networking troubleshooting, including DNS lookups, traceroute, connectivity checks, VPN-related issues, and WSUS or update source troubleshooting. * Experience with Qualys, Tenable,NinjaOne, or similar vulnerability scanning, endpoint monitoring, or remote management tools is a strong plus. * Azure Update Manager familiarity a plus * Microsoft certifications in Windows client administration, endpoint management, Microsoft Defender, Purview, Azure fundamentals, or related Microsoft cloud technologies are a plus. * Experience interpreting vulnerability scan results and translating scan findings into remediation actions. Desired Qualifications * Experience using remote support tools to troubleshoot endpoints, coordinate with users, and resolve software or configuration issues without requiring deskside access. * Experience supporting Windows 10, Windows 11, and Windows Server environments, including software installation, update troubleshooting, device health checks, and basic administrative tasks. ## Description Sikichis seekinga Systems Administrator to support endpoint management, software deployment,and vulnerability remediationata federalclient. This rolewill handleday-to-day triageand research aroundfailed deployments, patchandupdate troubleshooting, end-user coordination, andescalation of recurring technical issues. The ideal candidate is an entry-to-mid level administrator with strong hands-on troubleshooting skills,iscomfortableworking directly with users, andhasthe aptitude to grow into broader SCCM, Intune, Azure, and vulnerability management responsibilities. Prior experience with every listed tool is notrequired;demonstratedtechnical curiosity, sound judgment, and willingness to learn are highly valued. What will you do in this role? This role supports a federal client environment and requires professionalismand empathywhen coordinating with end users, documenting troubleshooting steps, and following established change, security, and escalation procedures. Activities include, butarenot limited to,the following: * Research vendor vulnerability fixes, release notes, knowledge base articles, and remediation guidance across multiple software products to support testing, packaging, and deployment. * Triage failed software installs and deployments by reviewing deployment status, client logs, device health, network connectivity, and user-reported symptoms. * Conduct end-user outreach, coordinate remote troubleshooting sessions, and communicate next steps clearly while minimizing disruption to the user's workday. * Perform manual software installation, repair, or reinstallationwhen automated deployment fails, and document the resolution path for future automation or escalation. * Review logssuch asSplunkWindows Event Viewer,Defender, Purviewand endpoint management logs toidentifyroot cause, distinguish user-specific issues from device-wide issues, and recommend the next troubleshooting or escalation step. Document troubleshooting steps, findings, resolutions, and escalation details in the ticketing system so recurring issues can betrackedand knowledge can be reused by the team. Track remediation progress for assigned devices or software titles, follow up on failed or incomplete deployments, and helpmaintainvisibility into patch compliance status. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [WeAreDevelopers LIVE - How DevRel Makes Tech More Human](https://www.wearedevelopers.com/videos/2149-wearedevelopers-live-how-devrel-makes-tech-more-human) - [Hacking MSSQL on Cloud. All of them. 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