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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Development Engineer II, Ring Quick Action Service - **Company:** Amazon.com, Inc. - **Location:** Hawthorne, CA, United States - **Experience:** Experienced - **Salary:** $143,700.0 - $194,400.0 - **Contract:** Internship / Graduate position - **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Artificial Intelligence, Build Automation, Big Data, Code Review, Computer Programming, Data as a Services, Data Mining, Software Design Patterns, Distributed Systems, Python (Programming Language), Machine Learning, Systems Development Life Cycle, Cloud Services, Software Construction, Software Engineering, Data Streaming, TypeScript, Web Services, Performance Testing, Data Ingestion, Grafana, Information Technology, Performance Monitor, Build Process, Data Management, Software Coding, Splunk, Software Version Control, Golang, Programming Languages - **Published:** August 31, 2026 - **Apply:** https://dejobs.org/x/x/5C6F0140335E4D9D9849A31173211949/job/ ## About the Role You will be joining a veteran team with several members who have 4+ years experience at Ring and Amazon. Ring doorbells and security products are part of neighborhoods across the country, so you can take pride in supporting a tangible product that helps our Neighbors be safe., * 3+ years of non-internship professional software development experience * 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience * Experience programming with at least one software programming language * Experience in technical support, or experience operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets * Experience designing, building, operating, and managing large-scale distributed systems or web services * Knowledge of software engineering best practices across the development life cycle, including agile methodologies, coding standards, code reviews, source management, build processes, testing, and operations * Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership * Proficiency in modern programming languages (Python, TypeScript, Go, etc.), * 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience * Bachelor's degree in computer science or equivalent * Experience with observability tools, particularly log analytics platforms such as Splunk or OpenSearch ## Description At Amazon, we are continuously striving to be Earth's most customer-centric company. Our Ring Quick Action Service (QAS) team is at the heart of this goal, ensuring that we can harness the power of data to innovate and improve the experience for millions of customers around the world. We are looking for an experienced Software Development Engineer to build and scale our QAS systems. Ring is expanding and this role will be key in the development of solutions for collecting, storing, and analyzing vast amounts of data. This role will both inherit existing and build new services to enhance observability across Ring devices, mobile apps, and cloud services. If you are passionate about connecting millions of devices through data, deriving meaning from this data, have a proven engineering record, and want to make an enormous impact, this might be the role for you!, * Own the overall systems development technical life cycle for team services. * Guide the evolution of the team to offer real time search and analysis across RBKS organizations * Develop tools to scale and manage large data clusters, automate onboarding of data, and develop self-service interfaces for the data management lifecycle. * Maintain and support new integrations for our LogSynth MCP solution, RAG knowledge base, and REST-based API interfaces. * Liaison to service teams to understand existing data sets and evaluate emerging technologies in the Machine Learning and Artificial Intelligence areas. * Understand existing data streams and develop metrics from them to measure the customer experience, implement predictive modeling for proactive monitoring of KPI's. * Evaluate the current ecosystem for log analytic plugins for customer value and write custom plugins to add insight into our service teams and customer metrics. * Define a strategy for software unit, functional and performance testing; lead code review sessions with team. * Implement optimal security practices while scaling existing and new data services. * Contribute to operational excellence practices within the team and perform one week of on-call rotation a maximum of every four weeks. * Collaborate closely with cross-functional teams to align solutions with business needs. * Ensure best practices and architectural guidelines are followed, with a strong focus on cloud-optimized solutions. A day in the life * Build automation and self-service solutions. * Participate in Operation Excellence reviews to spot negative trends before they become production issues. * Contribute to code bases and peer review for infrastructure as well as supporting services. * Help key stakeholders in a variety of security and application groups across Ring with data ingestion and analytic projects. ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [5 steps for running a Kubernetes environment at scale](https://www.wearedevelopers.com/videos/88-5-steps-for-running-a-kubernetes-environment-at-scale) - [Our journey with Spring Boot in a microservice architecture](https://www.wearedevelopers.com/videos/511-our-journey-with-spring-boot-in-a-microservice-architecture) - [Go with the Flow: Stop the Leaks Before Your Memory's a Waterfall!](https://www.wearedevelopers.com/videos/100073-go-with-the-flow-stop-the-leaks-before-your-memory-s-a-waterfall) - [Throwing off the burdens of scale in engineering](https://www.wearedevelopers.com/videos/608-throwing-off-the-burdens-of-scale-in-engineering) - [All your telemetry data from any source in one place](https://www.wearedevelopers.com/videos/57-all-your-telemetry-data-from-any-source-in-one-place) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)