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# IT Support / Network Engineer

- **Company:** Valley Networks, Inc.
- **Location:** Bethlehem, PA, United States
- **Experience:** Expert
- **Salary:** $60,000.0 - $65,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software System Penetration Testing, Dynamic Host Configuration Protocol, Domain Name System (DNS), Networking Hardware, Virtual Private Networks (VPN), Network Security, Microsoft Servers, Remote Desktop Services, EClinicalWorks, Virtual Machines, Wireless Access Point, Network Routing, Internet Protocol Telephony, Sonicwall, Firewall Services Module, SentinelOne Expertise, Terminal Servers
- **Published:** August 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=13876c306944bad5

## About the Role

* Seven years work experience in IT Support and Engineering is required. We are looking for hands-on support engineers, not managers. Please do not submit a resume if you do not have a good deal of the skill sets listed below.
 * You will be traveling to client sites on a regular basis.

Experience and Skill Sets

 * Dashboard oriented RMM suites; NinjaOne
 * Firewall configuration - mandatory
 * Remote Desktop / VPN / Terminal Server expertise
 * Microsoft Server operating systems
 * Desktop Support
 * Virtual Machines
 * Microsoft 365
 * Server migrations and upgrades
 * Network security / Penetration testing
 * SentinelOne EDR
 * HIPAA Compliance knowledge a plus
 * ECW eClinicalWorks knowledge a plus
 * VOIP phone experience a plus
 * Networking equipment including: Ubiquiti, SonicWall and other similar switches, access points, core switches and firewall technologies
 * Datto Business Continuity
 * High level understanding of DHCP, DNS, network routing
 * Low voltage wiring and terminations a plus

Personal Attributes

 * No smoking on the job. Good hygiene. Punctual.
 * Ability to present ideas in user-friendly language
 * Highly self-motivated and able to be directed
 * Proven technical troubleshooting abilities
 * Exceptional customer service orientation; You must understand that the issue has not been resolved or until the client verbally acknowledges such.
 * Ability to present yourself in a professional manner

## Description

Primary duty will be working with commercial clients on their technology support and implementation needs. You will find yourself working in varied IT environments on a regular basis., You must have done this type of work before, as a third-party IT support engineer / technician. It is very different than working in the same corporate IT environment every day.


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