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# Help Desk Specialist

- **Company:** DE DOMENICO RALPH J DMD PA
- **Location:** Tampa, FL, United States
- **Salary:** $47,840.0 - $52,437.0
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Remote Service Software
- **Published:** August 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3ef621d3ed7ee1ec

## About the Role

* Proven experience in a help desk or technical support role.
 * Strong problem-solving skills and attention to detail.
 * Excellent communication and interpersonal skills.
 * Familiarity with ticketing systems and remote support tools.
 * Ability to work independently and as part of a team., * Experience in a healthcare or orthodontic environment.
 * Knowledge of specific software used in orthodontics.
 * Certifications related to IT support or customer service.

## Description

We are seeking a dedicated and knowledgeable individual to join our team in a customer support capacity. This position involves providing top-notch assistance to our clients and ensuring that their experience with our services is seamless and satisfactory., * Respond to support requests via phone, email, and in-person.

 * Diagnose and resolve technical issues related to software and hardware.
 * Provide guidance and support on the use of our systems and applications.
 * Maintain documentation of issues and solutions to enhance the knowledge base.
 * Collaborate with other team members to improve service processes.


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