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# Help Desk Technician

- **Company:** Premier Employment Solutions
- **Location:** Topeka, KS, United States
- **Salary:** $47,840.0 - $56,160.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Desktop Computing, Virtual Desktops, Software Troubleshooting, Laptops
- **Published:** August 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ee185e8856fca208

## About the Role

* At least 1 year of Help Desk or Service Desk experience.
 * Proficiency with Microsoft Windows and Microsoft 365.
 * Strong communication, troubleshooting, and customer service skills.
 * Ability to manage multiple priorities in a professional office setting.

## Description

* Provide first-level technical support via phone, email, chat, and in-person requests.
 * Log, prioritize, troubleshoot, escalate, and resolve help desk tickets.
 * Image, configure, and support laptops, desktops, and virtual desktop environments (VDI).
 * Install, update, and troubleshoot software applications.
 * Maintain accurate documentation of support requests and resolutions.


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