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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Infrastructure & Smart Factory IT Support Specialist - **Company:** Barnes Inc. - **Location:** Hartford County, CT, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** CompTIA Network+, Cyber Security, Dynamic Host Configuration Protocol, Domain Name System (DNS), Health Information Management, Supervisory Control and Data Acquisition (SCADA), Networking Hardware, IP Addressing, Network Architecture, Network Control, Networking Basics, Networking Cables, Systems Integration, TCP/IP, Technical Data Management Systems, Virtual Local Area Networks, Wide Area Networks, Wireless Networks, Wi-Fi Technology, Connectivity Problems, Information Technology, Network Support, Cisco - **Published:** August 1, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17768848?backUrl=%2Fcareer%2F17768848%2FInfrastructure-Smart-Factory-It-Support-Specialist-Connecticut-Bristol ## About the Role Required: * 2-5+ years of experience in IT infrastructure support, preferably in a manufacturing environment. Strong understanding of: Networking fundamentals (TCP/IP, VLANs, DHCP, DNS). Industrial network environments (OT/IT integration is a plus) * Wired and wireless networking technologies Preferred: * Experience with manufacturing systems (MES, SCADA, PLC connectivity). Familiarity with Smart Factory / Industry 4.0 concepts. * Knowledge of cybersecurity practices in industrial environments * Relevant certifications (e.g., CompTIA Network+, Cisco CCNA) Key Competencies: * Strong troubleshooting and problem-solving skills. Ability to work in a fast-paced production environment. * Effective communication with both technical and non-technical stakeholders. Collaborative mindset across IT and Operations teams * Attention to detail and documentation discipline Education Requirements: * Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience) ## Description The Infrastructure & Smart Factory IT Support Specialist is responsible for supporting and maintaining the plant floor IT infrastructure that enables smart manufacturing systems. This role ensures reliable connectivity for production equipment, supports digital transformation initiatives, and partners with manufacturing and engineering teams to integrate machines into Smart Connected Factory (SCF) systems and the broader digital thread. Core Responsibilities: * Provide hands-on IT support for plant floor network infrastructure, including: * Network cabling, switches, and patching * LAN/WAN connectivity * VLAN configuration and segmentation * IP addressing and network device configuration * Wired and wireless (Wi-Fi) network support Troubleshoot and resolve network connectivity issues for plant floor devices, including: * CNC machines, PLCs, HMIs, and industrial PCs * IoT/edge devices and data collection systems * Manufacturing execution systems (MES) interfaces Support infrastructure readiness assessments for integrating machines into Smart Connected Factory (SCF) systems by: * Validating network availability and performance and ensuring proper IP schema and connectivity standards * Identifying gaps and recommending solutions Ensure site IT hardware and software readiness to support: * Support Manufacturing Digital Transformation initiatives and Digital Thread enablement across systems and equipment Collaborate with cross-functional teams (Manufacturing, Engineering, Automation, and Corporate IT) to: * Enable secure and reliable machine connectivity. Support deployment of smart factory technologies * Maintain backup and develop strategies to ensure Continuity of manufacturing equipment connected to the IT system * Maintain compliance with IT and cybersecurity standards Assist with installation, configuration, and maintenance of plant floor IT equipment and systems ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [The Sound of Privacy – What Your Spotify Data Reveals About You](https://www.wearedevelopers.com/videos/100346-the-sound-of-privacy-what-your-spotify-data-reveals-about-you) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Basic And Advanced Networking in Dart and Flutter](https://www.wearedevelopers.com/magazine/112-basic-and-advanced-networking-in-dart-and-flutter) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)