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# Help Desk Tech/Computer Operator

- **Company:** Diverse Business Systems,  Inc
- **Location:** Richmond, VA, United States
- **Salary:** $45,000.0 - $50,000.0
- **Contract:** Permanent contract
- **Skills:** Adobe Analytics, Multitier Architecture, Business Systems, Cyber Security, Computer Networks, Information Technology Operations, Information Technology
- **Published:** August 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d0afd0ec878ae00a

## About the Role

Diverse Business Systems, Inc. (DBS) is seeking a skilled and detail-oriented Help Desk Tech/Computer Operator to join our on-site team in Richmond, VA. This role is critical to support computer systems and networks that ensure reliable, secure, and efficient operations. The position is full-time and will be on-site in Richmond, VA., * Active DoD 8570 IAT Level II or III certification, such as: Security+ CE, CASP+ CE, CCNA Security, CySA+, GSEC, SSCP, CISSP (or AA)

 * DLA CE Certification (Help Desk Tier II & III) - obtainable on first day of work
 * Active DoD Secret Clearance
 * Strong organizational and time-management skills
 * Excellent communication and customer service abilities
 * Willingness to work on-site in Richmond, VA, * Help desk: 1 year (Required)

License/Certification:

 * IAT II or III certification? (Required)

## Description

About the Role - As a Help Desk Tech/Computer Operator, you will support daily IT operations, resolve technical issues, and assist with system maintenance in a secure, mission-driven environment. You'll work closely with leadership and technical teams while contributing to operational and project-based initiatives.

What You'll Do

 * Provide technical support and assist with testing integrated computer systems
 * Manage and prioritize assigned support tickets efficiently
 * Communicate clearly with peers and leadership in a collaborative environment
 * Transition smoothly between daily operations and project tasks
 * Follow established SOPs and guidance from contract and government leadership
 * Adapt to evolving technologies, systems, and policies
 * Operate and support hardware, software, and mass storage systems
 * Assist with installation, maintenance, and tuning of operating systems and automation tools
 * Support communications and computer systems under supervision
 * Travel locally using personal vehicle or company transportation, as needed


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