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# Tech Specialist 2

- **Company:** Jonas Software
- **Location:** United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Cascading Style Sheets (CSS), Data Migration, DevOps, Python (Programming Language), Laserfiche, Systems Integration, Scripting, File Transfer Protocol (FTP), Stylesheet Language, Azure Data Factory, Microsoft Fabric, Data Pipelines
- **Published:** August 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b7fea2da231219d9

## About the Role

* Familiarity with Laserfiche forms and workflows (or an equivalent form/workflow platform), including basic CSS/JavaScript for form customization
 * Working knowledge of Microsoft Fabric and data-pipeline tooling such as Azure Data Factory (ADF)
 * Understanding of data integration patterns - SFTP, scheduled jobs, and file-based imports
 * Able to monitor infrastructure health and performance and escalate appropriately
 * Sound triage judgment in a support-driven environment - able to assess urgency and the appropriate escalation path
 * Able to follow a QA plan and QA within the team's domain
 * Some scripting experience (Python or a similar language) a plus
 * Comfortable working cross-functionally with DevOps, engineering, and the reporting team

## Description

* Build new Laserfiche forms and applications; create business processes and forms with field rules
 * Fix Laserfiche Forms issues - identify where in the overall process the issue sits and resolve what can be done in applications.empowORbyCsst.com
 * Add CSS and JavaScript to Laserfiche forms where more complex behavior is required
 * Groom and prioritize requests for changes to the Stored Proceedures that deliver data to forms. Ensure Reporting and Integrations Manager has information and deadlines to coordinate with Engineering Team.
 * Provide ongoing Laserfiche support and troubleshooting, * Monitor Fabric capacity and workspace performance; surface degradation or approaching-capacity conditions to the Manager
 * Support Fabric workspace configuration and routine maintenance
 * Assist with performance investigation on Fabric-hosted reporting and data assets, * Support, monitor, and troubleshoot Fabric and Azure Data Factory (ADF) pipelines and scheduled jobs
 * Deliver minor enhancements to ADF pipelines
 * Escalate pipeline issues that require engineering or DevOps involvement

Outcome: Integrations and module setups are configured correctly for customers.

Responsibilities:

 * Assist with module setup, including access configuration for SFTP, CADS, and Laserfiche
 * Coordinate with the DevOps Senior Manager on SFTP file and folder setup as directed

Outcome: Releases in the team's domain are well-tested.

Responsibilities:

 * QA bug tasks that this specialist did not perform the development work on
 * Test the bug scenarios and ancillary functions in the QA portal; leave notes in the task discussion and follow the QA pass/fail process, * Implement data migration work when appropriate - reshaping and loading data under the migration plan led by the Manager, * Participate in strategic-plan projects as needed


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