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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Junior System Administrator - **Company:** Motivhealth Insurance Company - **Location:** South Jordan, UT, United States - **Experience:** Starter - **Contract:** Internship / Graduate position - **Skills:** Microsoft Windows, Artificial Intelligence, Apple Mac Systems, Bash Shell, Microsoft Outlook, Software as a Service, Cloud Computing, Data Integrity, Data Security, Document Management Systems, Monitoring of Systems, Identity and Access Management, Python (Programming Language), Linux System Administration, Network Architecture, Windows PowerShell, Microsoft SharePoint, Scripting, Office365, Reliability of Systems, Microsoft InTune, Patch Management, Network Server - **Published:** August 6, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=1eb5a44d0b7edb02 ## About the Role * 2+ years of experience in a system administration, IT support, or help desk role (internships/relevant coursework considered). * Basic understanding of network infrastructure, servers, and Windows, macOS, and Linux environments. * Familiarity with Microsoft 365 applications and administration (Entra ID, Intune, Outlook, SharePoint, Teams) and general comfort navigating and supporting cloud-based/SaaS applications. * Basic scripting skills (e.g., PowerShell/Bash/Python) and familiarity with AI tools, with the motivation to find ways to automate repetitive tasks. * Familiarity with data security principles, especially in a regulated industry (healthcare/insurance experience a plus). * Strong troubleshooting skills and a desire to learn from more experienced IT staff. * Effective written and verbal communication skills. * Ability to manage multiple support requests and prioritize effectively. * Relevant certifications (e.g., CompTIA A+, Network+, or Security+; Microsoft certifications such as SC-900/AB-900) preferred, but not required. * Willingness to participate in a rotating on-call schedule, including occasional after-hours support., * How many years of experience do you have in a system administration, IT support, or help desk role ? * Do you have familiarity with Microsoft 365 applications and administration (Entra ID, Intune, Outlook, SharePoint, Teams)? * Are you willing to participate in a rotating on-call schedule, including occasional after hours? ## Description * Provide day-to-day support for internal systems, servers, and network infrastructure. * Assist with user account setup, access management, and permissions across internal platforms and applications. * Support administration of Microsoft 365 and other SaaS applications, including basic user, license, and access management within Entra ID, Intune, and Outlook. * Monitor system performance, troubleshoot issues, and escalate more complex problems to senior IT staff. * Support maintenance of eligibility, claims, and benefit administration systems, ensuring uptime and data integrity. * Help maintain compliance with HIPAA and other regulatory requirements related to data security and system access. * Assist with patch management, software updates, and routine system maintenance. * Support onboarding/offboarding processes by provisioning and deprovisioning system access for employees. * Document system configurations, processes, and troubleshooting steps for internal knowledge base. * Respond to internal help desk tickets and provide timely resolution or escalation. * Collaborate with IT, claims, and underwriting teams to support data integrity and system reliability. * Assist in backup and disaster recovery processes. ## Related Videos - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [Old tools, new tricks](https://www.wearedevelopers.com/videos/1916-old-tools-new-tricks) - [JavaScript? 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