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# IT Support Administrator

- **Company:** Unity Bank
- **Location:** Edina, MN, United States
- **Experience:** Experienced
- **Salary:** $58,656.0 - $73,216.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Spyware, Cyber Security, Desktop Computing, Print Servers, Network Administration, Information Technology, Laptops
- **Published:** August 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9e1b428ac2ec90ea

## About the Role

* Associate degree in information technology or a related field.
 * Two (2) years of experience in information Technology or combination of education and experience.
 * Banking/Financial Industry experience preferred.

Work Environment: Collaborative, trust-based, transparent, supportive, and comfortable community atmosphere. This position may include opportunities to travel across our footprint, working with customers, community members, and our Unity Team.

## Description

Position Summary: The IT Support Administrator is responsible for providing Information Technology support to all Unity Bank employees., * IT Hardware Administration: Responsible for the issuing, setting up, maintenance and support of Bank hardware including PC's, laptops, printers, etc.

 * Helpdesk Tickets: Respond to helpdesk tickets, providing timely support for user questions and changes.
 * System Administration: Install, upgrade, configure network printing, directory structures, rights and security for PCs and printers.
 * Active Directory Support: Establish and maintain network users, user environments and documentation of the Active Directory. Implements virus/spam/spyware and information security detection/prevention procedures.
 * Network Administration: Setup new and make appropriate changes to existing devices and software including but not limited to desktops, laptops, printers, phones, video conferencing tools, etc.
 * Documentation: Develop and maintain current application documentation to assist with installation and training purposes.
 * Training: Provide training support to new and existing users through one-on-one consultation, webinars, group trainings, etc.
 * Compliance: Ensure adherence to regulatory requirements, industry standards, and internal policies and procedures.
 * Market Research: Stay informed about industry best practices and emerging trends in information technology and identify opportunities for process enhancements.


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