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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager of Business Systems and Data - **Company:** Goldfish Swim School - **Location:** Troy, MI, United States (Remote available) - **Experience:** Expert - **Contract:** Franchise - **Skills:** Act-On, Data Analysis, Business Logic, BigQuery, Business Systems, Software as a Service, Software Documentation, Data Warehousing, Google Analytics, Automation of Marketing, Operational Data Store, Standard Sql, Salesforce.Com, Data Streaming, Systems Integration, Data Lineage, Call Tracing - **Published:** August 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=742b2331afa5dcbf ## About the Role * Six to ten years of experience in business systems, marketing or revenue operations, data, or analytics. * Experience owning integrations between SaaS platforms. * Working SQL knowledge and comfort operating in a data warehouse environment. BigQuery and dbt experience is strongly preferred. * Hands-on experience with a CRM, with Salesforce strongly preferred. * Ability to build, review, and validate reports. * Strong vendor-management and coordination instincts. * Ability to communicate effectively with both technical and non-technical stakeholders across operations, marketing, and finance. * Strong documentation discipline. * A security-conscious mindset when working with customer and company data. Desired Skills and Abilities: * Experience in a franchise, multi-unit, or multi-location business. * Familiarity with marketing analytics platforms such as GA4 and GTM. * Experience with call tracking and marketing automation platforms, including Act-On or similar tools. Experience working alongside a fractional or part-time technical leader. ## Description Job Summary: The Manager of Business Systems & Data serves as the primary hands-on owner across systems, data flows, and technology vendors. Responsible for executing the business systems and data roadmap day-to-day, this role serves as the connective tissue among operations, marketing, and finance, working alongside executive leadership and a fractional CTO., * Systems Integration & Ownership: Own the day-to-day health and data flow of integrations connecting Salesforce, iClassPro, marketing data warehouse, GA4, and call tracking. Catch breaks early and resolve issues to prevent data quality degradation. * Cross-Functional Support: Translate operational, marketing, and financial requirements into system updates, reports, or vendor tasks. Partner across teams on attribution, franchisee-facing systems, and financial metrics. * Vendor Partnership: Act as the primary contact for technology vendors. Clearly define data and integration requirements, keep projects on track, and communicate progress to leadership. * Data, Reporting & Analytics: Maintain and expand reporting across Salesforce, iClassPro, and BigQuery/dbt. Support campaign attribution, lead quality, and key business metrics. * Governance & Quality: Maintain data dictionaries, business logic, system documentation, and data lineage maps. Validate KPIs across source systems and manage cross-system changes safely. * Security & Documentation: Maintain standard operating procedures, system inventories, and access records while protecting customer and operational data. Support regulatory consent and compliance requirements. ## Related Videos - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Data Governance in the Era of AI](https://www.wearedevelopers.com/videos/1622-data-governance-in-the-era-of-ai) - [Making Data Warehouses fast. 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