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# Manager of Academic Support Services - Herbert Wertheim College of Medicine

- **Company:** Florida International University
- **Location:** Miami, FL, United States
- **Experience:** Experienced
- **Salary:** $60,000.0 - $65,000.0
- **Contract:** Permanent contract
- **Skills:** Clinical Data Repository, Knowledge Management, Smartsheet, Information Technology
- **Published:** August 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=02b202b18bf73f80

## About the Role

Bachelor's degree and four (4) years of appropriate experience, or Master's degree and two (2) years of experience.
Desired Qualifications

Previous experience managing projects within higher education.

Experience in collaborating with various stakeholders.
Job Category

## Description

The Herbert Wertheim College of Medicine is currently seeking a Manager of Academic Support Services to join our team of professionals.

Duties include:

 * Manages day-to-day project management activities. Assigns project related task and assist with PMO related scheduling.
 * Assists in determining what academic and clinical data within an organization qualifies as knowledge as opposed to information, and which knowledge is valuable toward achieving the goals of the Herbert Wertheim College of Medicine (HWCOM).
 * Works with stakeholders to define and implement appropriate tools for the Office of Institutional Knowledge Management (IKM) within HWCOM, and monitors progress, sustainability and adherence to data submissions.
 * Maintains and updates the Smartsheet solution to ensure accurate and up-to-date project information.
 * Utilizes Smartsheet to build, update and maintain project plans, timelines, dashboards automations and reports to track progress, key performance indicators and resources. This will include college wide solutions.
 * Assists in developing guidelines and program objectives.
 * Supports the Office of IKM innovation and ideas through research of best practices.
 * Coordinates the implementation and on-going review of the Office of IKM programs and initiatives.
 * Participates in the oversight of HWCOM's records management protocols and systems, including management of knowledge life cycles.
 * Provides support regarding the collection of accreditation and strategic planning documentation.
 * Manages internal and outbound document editing.
 * Liaises with HWCOM Information Technology regarding the development of infrastructure; and collection, storage, and retrieval of data. Determine technology needs.
 * Collaborates with HWCOM Information Technology in developing and managing users access to the Knowledge Management tool and assist others with specific requirements and demands regarding their access to the information, potential simulation and building their capacities to use the tool independently.
 * Performs other related duties as required or directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.


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