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# People Systems Analyst

- **Company:** Snowflake Inc.
- **Location:** Menlo Park, CA, United States
- **Experience:** Experienced
- **Salary:** $118,000.0 - $155,400.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Applicant Tracking Systems, ARM Architecture, Business Systems, Data Governance, Data Integrity, Regression Testing, Requirements Management, Workday HCM, Snowflake, Test Scripts, HR Software, GPT, Servicenow
- **Published:** August 19, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17994383?backUrl=%2Fcareer%2F17994383%2FPeople-Systems-Analyst-California-Menlo-Park

## About the Role

* 4+ years of hands-on business systems analyst experience in HR technology, including discovery, requirements documentation, testing, and deployment ownership on a project basis
 * Experience supporting system implementations in a high-growth, global environment
 * Demonstrated ability to lead UAT and regression testing - writing test scripts, organizing testers, tracking defects, and driving issues to resolution
 * Experience with cutover planning, go-live coordination, and hypercare support for system implementations or major releases
 * Excellent written and verbal communication skills; ability to translate business requirements into technical specifications and communicate technical concepts clearly to non-technical audiences
 * Strong analytical and problem-solving skills with a methodical, detail-oriented approach to documentation and process design
 * Ability to manage multiple concurrent projects and evolving priorities while maintaining quality and responsiveness to stakeholder needs
 * Customer-service orientation and a collaborative mindset - you follow up, you follow through, and you stay calm under pressure
 * Curiosity and experience experimenting with Snowflake AI tools such as Cortex Code and CoWork, as well as external AI tools like Gemini and ChatGPT, to improve day-to-day work

BONUS POINTS FOR THE FOLLOWING:

 * Hands-on administration and BSA experience with ServiceNow HRSD - including catalog items, flows, HR case management, and configuration
 * Experience supporting or administering Ashby, or another comparable Applicant Tracking System
 * Hands-on Workday HCM experience - configuration, business processes, or production support
 * Familiarity with HR data governance practices and handling sensitive employee data

## Description

At Snowflake, our People team is the backbone of an extraordinary employee experience. As a People Systems Analyst on the People Technology team, you'll serve as a key business systems partner - bridging the gap between our People Operations stakeholders and the platforms that power their work. You'll lead discovery, drive requirements, own testing, and see projects through from kickoff to hypercare - ensuring our HR and talent systems scale with the speed and complexity of Snowflake.

This is a hybrid role based in our Menlo Park, CA, Dublin, CA, or Bellevue, WA offices with a minimum of 3 days per week in-office attendance required.
WHAT YOU'LL DO:

 * Partner closely with People Operations, Talent Acquisition, and HR stakeholders to conduct discovery, translate business needs into clear requirements, and recommend system solutions
 * Lead end-to-end project delivery for system implementations and enhancements - including requirements gathering, solution design, UAT planning and execution, cutover coordination, go-live deployment, and hypercare support
 * Create and own test plans, test scripts, and defect tracking; lead structured testing cycles and coordinate cross-functional testers to ensure quality outcomes before every release
 * Administer, configure, and support HR systems day-to-day, including ServiceNow HRSD and our Applicant Tracking System (Ashby), resolving production issues and delivering on enhancement requests
 * Triage and manage the support queue - troubleshooting system issues, researching root causes, routing escalations, and communicating resolution timelines to stakeholders
 * Ensure data integrity across HR platforms and downstream systems; adhere to data governance, compliance, and security policies
 * Document processes, configuration decisions, and procedures; assist with end-user training and quick reference guide creation
 * Leverage AI tools to improve, automate, and operationalize tasks and processes across the People Systems function


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