> Markdown version of [/jobs/ext/2621409-implementation-engineer-observe](https://www.wearedevelopers.com/jobs/ext/2621409-implementation-engineer-observe). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Engineer, Observe - **Company:** Snowflake Inc. - **Location:** New York, NY, United States - **Experience:** Expert - **Salary:** $160,000.0 - $210,000.0 - **Contract:** Permanent contract - **Skills:** Amazon Web Services, Microsoft Azure, Cloud Engineering, DevOps, Monitoring of Systems, Open Source Technology, Parsing, Runbook, Datadog, Google Cloud, Cloud Platform System, Snowflake, Grafana, Containerization, Kubernetes, Splunk, New Relic (SaaS), Dynatrace - **Published:** August 22, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18034815?backUrl=%2Fcareer%2F18034815%2FImplementation-Engineer-Observe-New-York-New-York ## About the Role * 5+ years of experience in customer-facing technical roles such as implementation engineer, solutions architect, technical consultant, or SRE * Strong hands-on experience with observability platforms and telemetry pipelines * Practical experience with OpenTelemetry (instrumentation, collectors, exporters, pipelines) * Experience working with one or more commercial or open-source observability solutions (e.g., Splunk, ELK/Elastic, Datadog, New Relic, Dynatrace, Grafana) * Solid understanding of logs, metrics, and traces, including data modeling and tradeoffs at scale * Experience working in cloud environments (AWS, GCP, Azure) and modern application architectures * Ability to work directly with technical customer teams and communicate clearly at multiple levels * Strong problem-solving skills and comfort working through ambiguity in fast-moving environments Nice to Have * Experience migrating customers from Splunk or ELK to modern observability platforms * Background in SRE, DevOps, or platform engineering roles * Familiarity with Kubernetes, containerized workloads, and cloud-native tooling * Experience creating implementation templates, runbooks, or enablement content * Exposure to multiple observability vendors or hybrid observability environments This role is ideal for a technically strong practitioner who enjoys building real solutions with customers, delivering early wins, and helping shape repeatable, scalable post-sales practices. Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. ## Description We're looking for an Implementation Engineer to help enterprise customers successfully deploy, configure, and operationalize Observe. This is a hands-on, post-sales technical role focused on delivering strong first outcomes, accelerating time-to-value, and establishing a solid foundation for long-term customer success. Implementation Engineers are deeply technical, customer-facing practitioners who work closely with customer platform, SRE, DevOps, and application teams during onboarding and early adoption. In this role, you'll translate existing observability architectures (including OpenTelemetry-based pipelines, Splunk, ELK, and other monitoring solutions) into scalable, production-ready implementations on Observe-using best practices while balancing speed, quality, and customer enablement. Implementation Engineers focus on initial deployments and time-to-value. They set the technical foundation and tone for the customer relationship by ensuring early success, sound architecture, and a clear path forward. Once customers are live and operational, Observability Engineers and Architects build on this foundation-driving deeper adoption, new use cases, and long-term value. What You'll Do * Lead structured implementations for enterprise customers, from kickoff through initial production readiness * Design and configure telemetry ingestion pipelines across logs, metrics, and traces, including parsing, enrichment, normalization, and routing * Work hands-on with OpenTelemetry instrumentation and collectors, helping customers adopt modern, vendor-neutral observability standards * Migrate and modernize existing observability environments (e.g., Splunk, ELK, cloud-native monitoring tools) into Observe * Configure datasets, dashboards, alerts, and core observability assets aligned to customer use cases * Establish implementation plans, milestones, and success criteria in partnership with customers * Deliver practical, hands-on guidance that enables customers to become self-sufficient on the platform * Identify technical risks, data quality issues, or architectural gaps early and proactively address them * Capture implementation patterns, best practices, and reusable assets to improve consistency and scalability across the team * Collaborate closely with Observability Engineers, Architects, Support, Product, and Engineering to ensure smooth transitions and ongoing success ## Related Videos - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [5 steps for running a Kubernetes environment at scale](https://www.wearedevelopers.com/videos/88-5-steps-for-running-a-kubernetes-environment-at-scale) - [Our journey with Spring Boot in a microservice architecture](https://www.wearedevelopers.com/videos/511-our-journey-with-spring-boot-in-a-microservice-architecture) - [How building an industry DBMS differs from building a research one](https://www.wearedevelopers.com/videos/768-how-building-an-industry-dbms-differs-from-building-a-research-one) - [All your telemetry data from any source in one place](https://www.wearedevelopers.com/videos/57-all-your-telemetry-data-from-any-source-in-one-place) - [#90DaysOfDevOps - The DevOps Learning Journey](https://www.wearedevelopers.com/videos/548-90daysofdevops-the-devops-learning-journey) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Making Data Warehouses Fast: A Developer’s Story](https://www.wearedevelopers.com/magazine/107-making-data-warehouses-fast-a-developer-s-story) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How to Answer the Interview Question: “Why Do You Want to Be a Software Engineer?”](https://www.wearedevelopers.com/magazine/392-how-to-answer-the-interview-question-why-do-you-want-to-be-a-software-engineer) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)