> Markdown version of [/jobs/ext/2622229-it-support-specialist-workstation-administrator](https://www.wearedevelopers.com/jobs/ext/2622229-it-support-specialist-workstation-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist Workstation Administrator - **Company:** Norbeck Technologies Inc - **Location:** Fort Riley, KS, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Active Directory, CompTIA Security+, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), HP Thin Clients, Issue Tracking Systems, Information Technology Operations, IP Addressing, Local Area Networks, Laser Printing, Networking Basics, Public Key Infrastructure, Software Maintenance, Software Engineering, TCP/IP, Peripherals, Laptops, User Accounts - **Published:** August 16, 2026 - **Apply:** https://www.wayup.com/i-j-IT-Support-Specialist-Workstation-Administrator-Norbeck-Technologies-Inc-757507577984923/ ## About the Role Clearance: Must hold an Active DoD Secret Security Clearance at time of application. Certification: Active CompTIA Security+ CE (or equivalent DoD 8570.01-M / 8140 IAT Level II baseline certification). Experience: Minimum 2-4 years of desktop support, workstation administration, or helpdesk experience. Technical Skills: Microsoft Windows 10/11 Enterprise OS administration. Active Directory user/computer account management. Hardware diagnostic skills (desktops, printers, multi-function devices, scanners). Basic networking concepts (TCP/IP, DNS, DHCP). Soft Skills: Excellent customer service, strong written and verbal communication, and ability to work independently on-site. Preferred Qualifications Prior experience supporting IT operations on a U.S. Army installation (preferably Fort Riley) or DoD enterprise environment. Familiarity with Army Gold Master (AGM) workstation builds and Army NetOps standards. ## Description In this role, you will provide Tier 1 and Tier 2 IT support, manage workstation configurations, maintain Active Directory accounts, and resolve hardware and software issues to keep TAP operations and transition counseling computer labs running smoothly., Desktop & Hardware Support: Provision, configure, troubleshoot, and maintain desktop PCs, thin clients, laptops, high-volume laser printers, and peripherals across the TAP facility at Fort Riley. User & System Administration: Manage user accounts, permissions, and security groups within Active Directory; assist staff and transitioning service members with CAC/PKI access and software issues. Operating System & Software Maintenance: Install, patch, and support Microsoft Windows Enterprise OS build standards, including Army Gold Master (AGM) configurations and DoD Secure Host Baseline (SHB). Network & Connectivity Troubleshooting: Diagnose local network connectivity, IP addressing, switch patch connections, and peripheral device interfaces. Ticketing & SLA Tracking: Log, update, and resolve service requests and technical incidents in a timely manner within the government ticketing system. Security & Compliance: Ensure all workstations comply with DoD cybersecurity guidelines, Army NetOps standards, and IAT Level II baseline requirements. ## Related Videos - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) ## Related Articles - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)