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# Sr Systems Management Analyst (EPIC)

- **Company:** Optum, Inc
- **Location:** Everett, WA, United States (Remote available)
- **Experience:** Expert
- **Salary:** $91,700.0 - $163,700.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Artificial Intelligence, Microsoft Outlook, Microsoft Office, Microsoft PowerPoint, Build Management, Low-code, Epic ECSA
- **Published:** August 7, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=28a09cfd9d44dfac

## About the Role

* High School Diploma/GED
 * Active Epic certification or proficiency in the applicable module, with ability to maintain required proficiencies and certifications: Ambulatory and MyChart
 * 3+ years of experience as an Epic Analyst supporting or implementing Epic clinical and/or revenue cycle applications, including system build, testing, and workflow analysis
 * 1+ years of experience analyzing complex operational requirements and translating them into effective Epic system configuration and solutions
 * 1+ years of experience leading initiatives, managing competing priorities, meeting project timelines, and communicating risks and barriers to stakeholders
 * Intermediate level of proficiency with Microsoft tools including Teams, Outlook, Word, PowerPoint, and Copilot, with the ability to work remotely with reliable internet, cellular access (2FA), and a private workspace, * Lab Build experience (highly preferred)
 * 3-5 years of healthcare industry experience
 * Experience with multiple Epic implementation life cycles
 * Experience mentoring or training other application analysts
 * Experience working in large, complex healthcare environments
 * Familiarity with Lean principles or process improvement methodologies
 * All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

## Description

* Design, develop, and deploy Epic AI-powered solutions to address complex, patient-centered challenges with an emphasis on responsible AI use
 * Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement
 * Lead the assessment, design, configuration, build, testing, and ongoing maintenance of Epic application systems supporting clinical and/or revenue cycle workflows
 * Translate business and clinical needs into clear functional requirements and technical solutions
 * Partner with stakeholders to document current and future-state workflows and optimize system design and user experience
 * Execute and support system upgrades, enhancements, and optimization initiatives, adhering to Epic change control and quality standards
 * Lead or contribute to Epic-related projects, including timeline management, risk identification, and deployment support
 * Provide advanced troubleshooting and end-user support, collaborate with training teams, mentor other analysts, and maintain required Epic certifications
 * Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows and decision-making
 * Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI


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