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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director of Operations, Fiber Construction - **Company:** TAK Broadband - **Location:** Tacoma, WA, United States - **Experience:** Expert - **Salary:** $150,000.0 - $180,000.0 - **Contract:** Permanent contract - **Skills:** Business Software, Microsoft Office, Gsuite - **Published:** August 25, 2026 - **Apply:** https://www.juju.com/job/00000000goxwi8 ## About the Role + 5+ years of leadership experience in operations, telecommunications, utilities, construction, or a related industry + Equivalent combination of education, training, and experience may be considered + Proven ability to lead distributed teams and manage the performance of employees, subcontractors, and business partners + Strong knowledge of operational management, financial performance, budgeting, billing, and profit margins + Demonstrated success in process improvement, workflow optimization, and performance management + Strong understanding of safety, regulatory compliance, and operational best practices + Excellent leadership, communication, organizational, problem-solving, and customer relationship skills + Proficiency with Microsoft Office, Google Workspace, operations management systems, and other business software + Relevant education or training in operations management, business, construction management, telecommunications, or a related field + Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving ## Description We are seeking an experienced **Director of Operations** in the **Tacoma, WA** area. This role provides strategic leadership and oversight of the fiber construction operations in this area, ensuring alignment with company goals, safety standards, and regulatory requirements. The Director will drive cross-functional collaboration, optimize processes for scalability, and lead teams to deliver high-quality, cost-effective results while fostering a culture of accountability and continuous improvement., + Provide overall operational leadership and oversight across all active markets, with accountability for profitability, efficiency, customer satisfaction, and key performance targets + Lead daily program operations, ensuring crews and business partners meet production, safety, quality, completion, and cycle-time goals + Drive accountability across internal teams, subcontractors, and business partners for productivity, cost control, quality, timeliness, and on-time completion + Oversee scheduling, dispatch, work allocation, and resource planning to maximize operational efficiency and meet program targets + Serve as a key escalation point for operational issues, proactively identifying challenges and ensuring timely resolution in alignment with company performance and quality standards + Monitor program performance and financial results, identifying trends, risks, and opportunities to improve margins, productivity, and overall performance + Partner with Finance and Billing to ensure accurate coding, timely invoicing, reduction of unbilled work, and effective management of past-due accounts + Ensure all field operations comply with company, customer, safety, quality, and regulatory requirements + Lead process improvement and operational standardization initiatives to improve efficiency, productivity, service delivery, and customer satisfaction + Support recruiting, onboarding, training, and development of operational leaders, employees, and business partners to build high-performing teams + Foster a culture of accountability, continuous improvement, and operational excellence across the program + Perform additional duties as assigned by senior leadership ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Open Source: The Engine of Innovation in the Digital Age](https://www.wearedevelopers.com/videos/1103-open-source-the-engine-of-innovation-in-the-digital-age) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [The Future of Open Source](https://www.wearedevelopers.com/videos/1124-the-future-of-open-source) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [The Intent Engineer: Closing the Gap Between Business & Engineering - Manuel Klein](https://www.wearedevelopers.com/videos/1855-the-intent-engineer-closing-the-gap-between-business-engineering-manuel-klein) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [The CAMARA Project: How Telcos Collaborating Improves Developer Experience](https://www.wearedevelopers.com/magazine/671-the-camara-project-how-telcos-collaborating-improves-developer-experience) - [Should Tech Managers Be Developers First? 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