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# Desktop Support Engineer - Seattle, Washington

- **Company:** Axiom
- **Location:** Seattle, WA, United States
- **Contract:** Contract
- **Skills:** Microsoft Windows, Desktop Computing, Desktop Environments, Network Troubleshooting, Network Routers, Enterprise Software Applications, Connectivity Problems, Peripherals, Laptops
- **Published:** August 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c8bf803ee8036c2f

## About the Role

* Strong knowledge of Windows operating systems and desktop environments
 * Experience in hardware troubleshooting and replacement
 * Basic understanding of networking (LAN connectivity, switches, routers)
 * Ability to diagnose and resolve desktop, printer, and peripheral issues
 * Good communication and customer service skills
 * Ability to work independently in onsite support environments

## Description

The Desktop Support Engineer role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This on-site role ensures end-user issues are resolved promptly-either directly or by coordinating with other technicians-by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users., * Provide on-site desktop and IT support for end users at the client location.

 * Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
 * Install, configure, and maintain hardware, operating systems, and enterprise software applications.
 * Support network connectivity issues, including LAN troubleshooting.
 * Assist with device setup, replacement, and hardware installations.
 * Perform basic network troubleshooting using console access when required.
 * Document service activities and communicate updates to the service delivery team.
 * Follow client IT policies and security procedures while performing onsite tasks.


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