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# IT Associate

- **Company:** We Level Up
- **Location:** Houston, TX, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Computer Networks, Computer Literacy, Computer Data Storage, Network Security, Network Administration, Data Storage Technologies, Information Technology
- **Published:** August 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3bbe7ff229fd5e31

## About the Role

* High School Diploma or equivalent.
 * Degree in computer science or related field preferred.
 * Minimum of two (2+) years' experience in Information Technology.

## Description

The IT Associate is responsible for installing or upgrading components, setting up software, assisting with network administration, and resolving all IT support issues., * Responsible for setting up accounts for new users.

 * Responsible for setting up equipment for employee use, performing or ensuring installation of cable operating systems.
 * Regularly evaluating the IT system to ensure they meet the necessary demands.
 * Responsible for supporting and implementing organizational processes related to all information technology processes.
 * Responsible for supporting setting up, purchasing, contraction, leasing, or otherwise arranging for all equipment and services related to information technology.
 * Responsible for supporting the development of all manuals, protocols, processes, policies, and or procedures related to information technology.
 * Responsible for supporting the organizational development of technology initiatives and products.
 * Responsible for implementing preventive maintenance and maintenance support services for all equipment and services.
 * Responsible for supporting developing, implementing, and monitoring a plan for the safety and security of information including a plan for managing interruptions.
 * Responsible for setting employee support systems and process including setting up accounts, log ins, passwords, and other services.
 * Responsible for supporting developing, monitoring, and implementing systems and process for access to information including tier system for security and privacy.
 * Responsible for supporting developing, managing, and maintaining system for information storage and sharing.
 * Responsible for ensuring all systems are HIPAA compliant and monitors for security breaches.
 * Responsible for managing and implementing a process for reporting technology issues and/or need for support.
 * Responsible for supporting and monitoring the organization's social medica presence.
 * Responsible for supporting the development and managing the organization's branding products including logos and other mixed media products.
 * Responsible for obtaining, managing, and servicing general office equipment management including copiers, faxes, phones, and other business-related equipment.
 * Assisting with network administration tasks.
 * Ensuring data storage is safe and secure.
 * Resolving all issues co-workers might have with their IT systems and software.
 * Responsible for educating co-workers about network security and best practices for computer usage.
 * Supporting the day-to-day operations of the company's computer network.

Licensures and/or Certifications

 * Professional licensure or certification relevant to degree.


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