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# Director, IT - Network and Telecom

- **Company:** Community Health Systems
- **Location:** Franklin, TN, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Software as a Service, Network Administration, Server Supported Gaming, Wide Area Networks, Wi-Fi Technology, Reliability of Systems, Information Technology, Open Network Automation Platform
- **Published:** May 16, 2026
- **Apply:** https://www.juju.com/job/00000000g03w19

## About the Role

+ Strong strategic and analytical thinking with proven leadership in complex IT environments

 + Expertise in technology management, governance, and portfolio planning

 + Excellent executive communication and stakeholder engagement skills

 + Ability to lead organizational change and drive transformation initiatives

 + Financial acumen and experience managing budgets and resource plans

The ability to work outside normal hours, when needed, is expected, and an on-call schedule is required in this position., + **Required Education:** Bachelor's degree in Information Technology, Computer Science, or related field preferred

 + **Preferred Education:** College Degree with Certifications and Experience

 + **Required Experience:** 8-12 years of progressive IT experience with at least 3 years in a supervisory or leadership role

 + **Computer Skills Required:** Some workstation and server support experience. Substantial network administration experience.

Physical Demands:

 + The Employee is required to read, review, prepare and analyze written data and figures, using a PC or similar, and should possess visual acuity.

## Description

+ Lead and develop engineering teams responsible for enterprise networking (LAN, WAN, Wi-Fi, Internet, and connectivity) and Unified Communications services including Call-Center Saas solutions

 + Drive stabilization efforts to improve network reliability, performance, and resiliency, with a strong focus on customer-facing and mission-critical communications services.

 + Establish standardized operating models, service catalogs, SLAs, and governance for network and unified communications services.

 + Own vendor management and strategic relationships with carriers, network providers, ensuring service quality, contract alignment, and cost optimization.

 + Partner with Security, Architecture, Applications, and Business stakeholders to align network and communications capabilities with enterprise and customer experience requirements.

 + Define and track KPIs, operational metrics, and executive-level reporting for availability, performance, and customer impact.

 + Lead modernization initiatives, including network automation, SD-WAN, cloud connectivity, and contact center and telephony platform optimization., + Leads multiple IT teams or disciplines, ensuring strategic alignment and effective execution

 + Develops long-term plans for technology capabilities, staffing, and budget management

 + Establishes governance frameworks, standards, and metrics for performance and risk management

 + Promotes innovation and adoption of emerging technologies to improve efficiency and scalability

 + Builds and maintains a high-performing team culture focused on accountability and results


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