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# Technical Support Specialist/Desktop Support

- **Company:** MANAGED STAFFING, INC.
- **Location:** San Jose, CA, United States
- **Salary:** $52,957.0 - $52,978.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Apple Mac Systems, Command-Line Interface, Computer Networks, Software Debugging, Linux, Domain Name System (DNS), Windows PowerShell, Laptops
- **Published:** August 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=975f797920217d36

## About the Role

We are seeking a highly motivated and technically proficient Technical Support Specialist to join our dynamic IT team., * Customer Service

 * Troubleshoot Laptop and Desktop Experience
 * Debugging the laptops and solve the problems
 * Familiarity with Active Directory and Networking
 * OS: Windows 90%, Linux 7%, MacOS 3% (Preferred)
 * CompTIA A+ Certification

WHAT WOULD SET YOU APART:
PowerShell or command line (CLI) familiarity CompTIA A+ certification
Familiarity with networking concepts (DNS, LAN, WAN), * Troubleshoot Laptop and Desktop : 1 year (Required)

 * Familiarity with Active Directory and Networking: 1 year (Required)
 * Familiarity with networking concepts (DNS, LAN, WAN): 1 year (Required)

License/Certification:

 * CompTIA A+ (Required)

## Description

* Analyzing technician (peer) workflows to identify areas of improvement and optimization. Identifying technician workflows which do not have supporting process documentation.
 * Assisting the IT team with system provisioning and device refresh/replacements.
 * Documentation writing.
 * Physical and Virtual asset stockroom maintenance.
 * Supporting IT project goals.


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