> Markdown version of [/jobs/ext/2625197-itsm-change-process-manager](https://www.wearedevelopers.com/jobs/ext/2625197-itsm-change-process-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # ITSM Change Process Manager - **Company:** DevCare Solutions - **Location:** Raleigh, NC, United States - **Contract:** Permanent contract - **Skills:** Configuration Management Databases, Software Engineering, Servicenow - **Published:** August 31, 2026 - **Apply:** https://www.dice.com/job-detail/b6bb37d2-7fdf-47aa-b40a-e2d9acde03c7 ## About the Role ITIL Change Enablement/Change Management experience or related practitioner-level training. Experience leading and governing enterprise Change Management processes, including CAB and ECAB, within a large IT organization. Experience with ServiceNow CAB Workbench, including implementation, configuration, administration, or operational use Experience developing or improving ITSM policies, procedures, governance controls, metrics, and reporting. Working knowledge of Incident, Problem, Configuration/CMDB, Release, and Service Level Management practices. Understanding of deployment and implementation methodologies, project lifecycle concepts, and the software development lifecycle. Familiarity with audit, compliance, and IT control requirements. Strong written, verbal, facilitation, relationship-management, and executive communication skills. Ability to exercise independent judgment, analyze complex situations, and work effectively across technical and business teams. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Databases on Kubernetes: Why you should care](https://www.wearedevelopers.com/videos/74-databases-on-kubernetes-why-you-should-care) - [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers) - [Organizational Change Through The Power Of Why - DevSecOps Enablement](https://www.wearedevelopers.com/videos/478-organizational-change-through-the-power-of-why-devsecops-enablement) - [Software Engineering Social Connection: Yubo’s lean approach to scaling an 80M-user infrastructure](https://www.wearedevelopers.com/videos/1583-software-engineering-social-connection-yubo-s-lean-approach-to-scaling-an-80m-user-infrastructure) - [Official Opening of WeAreDevelopers World Congress 2026](https://www.wearedevelopers.com/videos/100000-official-opening-of-wearedevelopers-world-congress-2026) ## Related Articles - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [Events like RSAC Get You CISOs. Developers Decide What Actually Gets Deployed.](https://www.wearedevelopers.com/magazine/693-events-like-rsac-get-you-cisos-developers-decide-what-actually-gets-deployed) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)