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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Sr. Application Analyst (Icertis) - **Company:** Robert Half - **Location:** Arlington, TX, United States - **Experience:** Expert - **Contract:** Temporary contract - **Skills:** Business Systems, Local Security Policy, Metadata, Regression Testing, Salesforce.Com, Workflow Management Systems, Enterprise Software Applications, Data Management, DocuSign, Workday, User Administration, User Accounts - **Published:** August 2, 2026 - **Apply:** https://dejobs.org/x/x/3DCF9AFAA3DD44D9ACBEA2C6161E77F8/job/ ## About the Role * Strong communication skills with the ability to work effectively with end users, business leaders, technical teams, and vendor support contacts. * Experience with document review, troubleshooting, and customer support in a high-volume or service-oriented environment. * Preferred experience with Icertis Contract Intelligence or similar contract lifecycle management platforms, along with exposure to integrated enterprise tools such as DocuSign, Workday, or Salesforce. ## Description We are looking for a Sr. Application Analyst to support contract lifecycle technology and related business processes for a contract to permanent opportunity based in Arlington, Texas. This role focuses on translating operational needs into effective system solutions, improving platform functionality, and helping users work efficiently within a complex enterprise application environment. The ideal candidate will combine analytical thinking, application support experience, and strong collaboration skills to drive configuration updates, testing efforts, and ongoing process improvements. Responsibilities: Primary focus: Icertis CLM Administration & Configuration * Drive platform configuration updates by gathering business needs, documenting functional requirements, adjusting system settings, and moving approved changes through testing and higher environments. * Maintain and enhance contract-related structures such as templates, agreement categories, workflows, metadata, approval paths, and associated application settings to support evolving user needs. * Organize enhancement requests into short Agile delivery cycles, helping teams prioritize work and release improvements on a consistent schedule. * Partner with business stakeholders and technical teams to evaluate upcoming platform releases, assess operational impact, coordinate testing, and communicate new capabilities. * Administer user access by setting up, modifying, and removing accounts, managing groups, and assigning permissions that align with role-based security standards. * Provide day-to-day application support by investigating issues, resolving user questions, coordinating escalations, and serving as a point of contact with external product support teams. * Oversee security and organizational setup within the system, including maintaining business units, groups, and access structures that reflect operational requirements. * Perform critical data administration activities such as updating master data, loading historical records, removing outdated agreements, and maintaining document synchronization across linked records. * Support integrations and downstream processes connected to enterprise platforms while helping preserve data accuracy, reporting reliability, and overall system performance. * Create user guidance materials, deliver training, and encourage adoption of enhancements and new functionality across the business. Requirements Primary focus: Icertis CLM Administration & Configuration * Experience managing contract types, templates, workflows, metadata, security settings, and configuration changes within the Icertis Contract Lifecycle Management platform * User Management: Create, provision, de-provision, and manage user accounts and groups. Assign roles and privileges to ensure appropriate access levels. * Provide technical support to users, troubleshoot issues, and ensure timely resolution of application-related problems. * Hands-on background supporting enterprise SaaS applications, including configuration, user administration, and production issue resolution. * Knowledge of Agile delivery practices such as sprint-based planning, backlog coordination, and iterative enhancement execution. * Ability to support testing activities, including functional validation, regression testing, and release readiness reviews. * Familiarity with workflow design, approval routing, document-related processes, and structured data management within business systems. ## Related Videos - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion) - [A Data Mesh needs Open Metadata](https://www.wearedevelopers.com/videos/505-a-data-mesh-needs-open-metadata) - [Securing your application software supply-chain](https://www.wearedevelopers.com/videos/468-securing-your-application-software-supply-chain) - [WeAreDevelopers LIVE - How DevRel Makes Tech More Human](https://www.wearedevelopers.com/videos/2149-wearedevelopers-live-how-devrel-makes-tech-more-human) - [Crafting Custom Frameworks with Rust: A Deep Dive into Procedural Macros](https://www.wearedevelopers.com/videos/849-crafting-custom-frameworks-with-rust-a-deep-dive-into-procedural-macros) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Events like RSAC Get You CISOs. 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