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# Assistant Network Manager / IT Operations Technician

- **Company:** LOUIS T. ROTH & CO., PLLC
- **Location:** Louisville, KY, United States
- **Experience:** Experienced
- **Salary:** $50,000.0 - $65,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Information Technology Operations, Network Administration, Microsoft InTune
- **Published:** May 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e0fa85120192b7ec

## About the Role

Do you have experience in Windows?, Do you have a Associate's degree?, This role is ideal for someone with 2-4 years of IT support experience who wants to move beyond basic helpdesk work and grow into a systems or network administration role., * 2-3+ years IT support / helpdesk / desktop support experience

 * Strong skills with Windows 10/11 and PC deployment
 * Experience supporting Microsoft 365 users
 * Basic understanding of networking and troubleshooting
 * Organized, dependable, and able to take ownership of issues
 * Strong communication skills with non-technical users
 * Ability to work on-site in Louisville, KY

Preferred (Not Required)

 * Experience with Active Directory, Intune, or endpoint management
 * Exposure to system administration or infrastructure projects, * Have prior military experience.
 * Have a knack for explaining tech in a way that makes your grandma nod in understanding.
 * Get excited about learning new tools, software, or systems on the fly., * Do you have experience supporting Microsoft 365 users?
 * Are you willing to participate in an on-call rotation?

Education:

 * Associate (Required)

Experience:

 * IT Support: 2 years (Required)

## Description

* Handle and triage all incoming IT support requests
 * Image, deploy, and maintain Windows PCs and user devices
 * Manage IT inventory and asset tracking
 * Perform new hire onboarding and user setup/training
 * Troubleshoot hardware, software, Microsoft 365, and connectivity issues
 * Assist with IT maintenance, upgrades, and internal projects
 * Document procedures and help improve recurring issues
 * Participate in on-call rotation


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