> Markdown version of [/jobs/ext/262760-msp-it-support-specialist-hybrid-remote-field](https://www.wearedevelopers.com/jobs/ext/262760-msp-it-support-specialist-hybrid-remote-field). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # MSP IT Support Specialist (Hybrid Remote / Field) - **Company:** Applied Systems - **Location:** Palm Beach County, FL, United States (Remote available) - **Experience:** Starter - **Salary:** $45,000.0 - $50,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Business Systems, Cloud Computing, Computer Maintenance, Computer Networks, Dynamic Host Configuration Protocol, Domain Name System (DNS), Networking Hardware, Internet Protocol, Network Troubleshooting, Network Architecture, Routing, Remote Administration, Azure Active Directory, Wireless Access Point, Wireless Networks, Wi-Fi Technology, Network Routers, Firewalls (Computer Science), Microsoft InTune, Information Technology - **Published:** May 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e5e3c11c5744d826 ## About the Role Do you have a valid Driver's License license?, Do you have experience in Technical support?, Do you have a Associate's degree?, We are looking for a motivated IT professional or recent graduate who wants to build real engineering skills, not just reset passwords all day., * 1-2 years of hands-on IT experience preferred * Help Desk * Technical internships * Computer repair * Academic lab environments * MSP or multi-client support experience is a major plus Technical Skills * Strong Windows OS fundamentals * Basic understanding of: * IP networking * DNS * DHCP * Routing * Wireless networking * Interest in learning Microsoft Intune and cloud device management Education & Mindset * Degree in Information Technology, Computer Science, MIS, or equivalent experience * Strong work ethic and willingness to learn quickly * Able to manage responsibilities independently without constant supervision Mobility Requirements * Reliable personal vehicle required * Valid Florida Driver's License required * Comfortable traveling throughout Palm Beach and Broward Counties, * This role requires home office and local field service work split. Do you have a highly reliable personal vehicle and a valid driver's license to service client locations? * Please type the phrase 'Ready for ASi Florida' below to confirm you have read the full job requirements. License/Certification: * Driver License (Required) * "Microsoft 365" or "MD-102" Certification (Preferred) ## Description This role combines remote cloud administration with hands-on field engineering. * Approximately 60% remote work from your home office * Approximately 40% on-site client work throughout Palm Beach and Broward Counties You'll gain experience supporting: * Microsoft 365 environments * Microsoft Entra ID & Intune * Windows 11 and Active Directory environments * Endpoint security and MDR platforms * Network infrastructure and TCP/IP troubleshooting * Firewalls, Wi-Fi deployments, and business systems * Small business MSP environments and multi-tenant support Key ResponsibilitiesField Infrastructure * Deploy and configure network hardware at client sites * Configure small business routers, firewalls, and wireless access points * Install and troubleshoot network printers using proper IP-based configuration methods * Assist with workstation deployments and network troubleshooting Cloud & Remote Support * Support Microsoft 365, Entra ID, and Microsoft Intune environments * Manage endpoint enrollment, security policies, and remote administration * Provide remote support for Windows-based business environments Security Monitoring * Respond to alerts from MDR (Managed Detection & Response) security platforms * Assist with endpoint isolation, remediation, and security best practices Client Support & Communication * Represent ASi professionally at customer locations * Communicate technical issues clearly with business owners and staff * Deliver excellent customer service and follow-through Documentation * Accurately document tickets, systems, assets, and troubleshooting steps * Maintain organized technical documentation and client records ## Related Videos - [Modern Web Development with Nuxt3](https://www.wearedevelopers.com/videos/294-modern-web-development-with-nuxt3) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [Embracing the Hybrid Cloud: Unlocking Success with Open Source Technologies](https://www.wearedevelopers.com/videos/883-embracing-the-hybrid-cloud-unlocking-success-with-open-source-technologies) - [TypeScript Features That Changed the Game](https://www.wearedevelopers.com/videos/100061-typescript-features-that-changed-the-game) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)