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# Tier 1 Helpdesk Associate

- **Company:** Adecco
- **Location:** Florence, SC, United States
- **Salary:** $37,440.0
- **Contract:** Permanent contract
- **Skills:** Software Troubleshooting, Information Technology
- **Published:** August 6, 2026
- **Apply:** https://www.juju.com/job/00000000gm6zcv

## About the Role

Are you looking to grow your IT career? Olsten Staffing is seeking a **Tier 1 Helpdesk Associate** to join a professional and fast-paced team! If you have IT experience or education in a related field and enjoy helping others solve technical issues, we want to hear from you., **Qualifications:** Some IT experience or education in a related field required

Strong customer service and communication skills

Excellent problem-solving and critical thinking abilities

Attention to detail and strong organizational skills

Ability to multitask in a fast-paced environment

Reliable and professional work ethic

## Description

**Responsibilities:** Answer incoming customer calls and provide technical support

Create and update support tickets accurately

Perform basic hardware and software troubleshooting

Deliver exceptional customer service

Escalate issues when necessary

Maintain detailed records and documentation

Collaborate with team members to resolve customer concerns


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