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# Advanced Brokerage Operations Professional, Remote

- **Company:** Thrivent Financial For Lutherans
- **Location:** United States (Remote available)
- **Experience:** Starter
- **Salary:** $47,674.0 - $64,501.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel
- **Published:** August 12, 2026
- **Apply:** https://thrivent.wd5.myworkdayjobs.com/External/job/United-States/Advanced-Brokerage-Operations-Professional--Remote_REQ-47904

## About the Role

* High School, 1-2 years related experience
 * Strong written and communication skills
 * Proficient with MS Excel, MS Word, and applicable financial reporting tools.

Other Critical Factors

 * Ability to work day and/or evening shifts according to volume forecasts.

## Description

* Provide services as part of a brokerage operations functional team. This includes answering member and field phone calls, assisting other team members, managing workflow, flexing to provide functional coverage and collaborating with other service teams.
 * Maintain a thorough understanding of brokerage operations products, services and affiliated systems including the NFS and Thrivent systems and applicable operational policies and procedures.
 * Build and maintain a high quality and professional working relationship with all field professionals, clearing firm and internal business units.
 * Analyze, approve and provide high quality and timely service assuring strong member and field satisfaction and achieving and exceeding established service level timeframes.
 * Provide quality customer service by providing detailed, accurate and timely communications to ensure the field and clients have a reasonable understanding of the operational status of the account.
 * Achieve or exceed department quality standards.


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