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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Release and Triage Engineer - **Company:** Comcast - **Location:** Philadelphia, PA, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** C (Programming Language), Software Applications, C++ (Programming Language), Software Debugging, Linux, Information Sciences, Software Engineering, Software Requirements Analysis, Software Systems, Scripting - **Published:** August 20, 2026 - **Apply:** https://comcast.wd5.myworkdayjobs.com/Comcast_Careers/job/PA---Philadelphia-1800-Arch-St/Software-Release-and-Triage-Engineer_R442881 ## About the Role Bug Triaging, C (Programming Language), C++ Programming Language, Linux, Scripting, Software Debugging, Software Scripting, Bachelor's Degree: Computer and Information Science While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. ## Description This job involves collaborative design and development of software solutions that meet business objectives. It includes system requirement analysis, application customization, and assisting with software updates. It also involves mentoring junior engineers, ensuring quality with Quality Assurance, and providing technical leadership on routine projects. The job is also responsible for conducting training for application users., * Collaborating with cross-functional teams to design, develop, and integrate innovative software solutions that align with business needs * Conducting analysis of system requirements and the customization of applications to ensure optimal functionality * Assisting with the software update process for existing applications and roll-outs of software releases * Mentoring junior engineers, fostering a culture of technical excellence and shared knowledge within the team * Engaging with Quality Assurance to verify that software meets technical specifications and delivering high-quality, reliable applications * Troubleshooting and resolving complex technical issues in software applications and systems * Synthesizing market research and industry trends to inform project strategies and enhance product offerings * Conducting training sessions for operational staff to ensure effective use of internally developed applications * Consistent exercise of independent judgment and discretion in matters of significance. * Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. * Other duties and responsibilities as assigned. Employees at all levels are expected to: * Understand our Operating Principles; make them the guidelines for how you do your job. * Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. * Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. * Win as a team make big things happen by working together and being open to new ideas. * Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. * Drive results and growth. * Support a culture of inclusion in how you work and lead. * Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. ## Related Videos - [You’re a great coder? That alone won’t get you far: The soft skills secret in IT success](https://www.wearedevelopers.com/videos/1076-you-re-a-great-coder-that-alone-won-t-get-you-far-the-soft-skills-secret-in-it-success) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Rethinking Intelligence: AI, Accessibility, and the Future of Inclusive Work - Artur Ortega](https://www.wearedevelopers.com/videos/1377-rethinking-intelligence-ai-accessibility-and-the-future-of-inclusive-work-artur-ortega) - [JavaScript? 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