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# Customer Service / Front Desk Agent / Hotel Front Desk

- **Company:** Travel + Leisure Co.
- **Location:** Oro Valley, AZ, United States
- **Salary:** $33,426.0
- **Contract:** Temporary contract
- **Skills:** Payment Systems, Microsoft Office
- **Published:** August 21, 2026
- **Apply:** https://www.careerbuilder.com/job-details/front-desk-associate-worldmark-rancho-vistoso-resort-oro-valley-az--2f14824e-7c03-48b1-b2d3-c85e72627983

## About the Role

* Professional appearance and a positive, can-do attitude.
 * Excellent communication skills with the ability to read, write and understand English.
 * Ability to solve problems with minimal supervision.
 * Basic math skills and knowledge of proper cash handling procedures.
 * Ability to multitask and work in a fast paced environment.
 * Strong attention to detail and organization skills.
 * Basic computer and office skills., Card Processing, Communication Skills, Credit Processing, Customer Experience, Customer Support/Service, Detail Oriented, Employee Assistance Plan, English Language, Flexible Spending Accounts, Hospitality and Tourism, Legal, Mathematics, Multitasking, Organizational Skills, Problem Solving Skills, Procedure Development, Travel Industry, Willing to Travel

## Description

* Bring smiles to guests from around the world by providing warm welcomes.
 * Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
 * Process cash and credit card transactions strictly following established procedures.
 * Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
 * Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
 * Reserve and confirm reservations for individuals and/or groups.
 * Provide guests with room rate quotes.
 * Respond to guest inquiries and concerns as quickly and completely as possible.


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