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# IT Operations Manager

- **Company:** OST, Inc.
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $65,000.0 - $70,000.0
- **Contract:** Permanent contract
- **Skills:** Information Systems, Computer Networks, Systems Analysis, Network Troubleshooting, Network Administration, Information Technology
- **Published:** August 26, 2026
- **Apply:** https://www.careerbuilder.com/job-details/it-manager-brooklyn-ny--8486db03-db14-4ccc-87f2-a5d52ad73b56

## About the Role

* Bachelor of Science in computer science or related field.
 * Minimum 5-7 years' experience in an IT role.
 * 2-3 years' experience in a supervisory position., Analysis Skills, Auditing, Behavioral Health, Budgeting, Computer Science, Data Collection, Documentation, Drug Therapy, Employee Benefits, Entrepreneurship, Funding, HIV/AIDS (Acquired Immune Deficiency Syndrome), Health Plan, Healthcare Quality, Home Care, Information Technology & Information Systems, Maintain Compliance, Management of Information Systems/Technology (MIS), Needs Assessment, Network Administration/Management, Network Software, Operations Management, Operations Planning, Outpatient Care, People Management, Problem Solving Skills, Process Improvement, Product/Service Launch, Project Planning, Strategic Planning, Systems Analysis

## Description

* Manage IT staff and ensure data is being properly collected and analyzed to improve systems.
 * Provide guidance and assign tasks to the internal IT team.
 * Ensure that said tasks are performed correctly and information properly collected and analyzed.
 * Inspect current standards and provide a roadmap to keep equipment up to date.
 * Perform audits on IT Systems to ensure proper procedures are being followed by both IT team and agency members.
 * Help with documentation and training to ensure Housing Works staff can utilize new technologies as they are rolled out.
 * Work with other members of the Operations team to plan projects, maintain compliance logs, and improve existing workspaces.
 * Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs.
 * Creating rational strategies for upgrading the company's network software whenever a new update is available.
 * Constructing and implementing plans to ensure the company's network continues to operate smoothly in the event of a problem.
 * Staying up to date with new network technology and reporting this information to the executive team each quarter.
 * Working closely with other department Managers to assess the growth needs and maintenance of the company's network.
 * Providing proactive checks and support to upper management, ranging from VPs to C-suite staff.


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