> Markdown version of [/jobs/ext/2632456-command-center-analyst](https://www.wearedevelopers.com/jobs/ext/2632456-command-center-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Command Center Analyst - **Company:** Insight Global - **Location:** Wilmington, DE, United States - **Contract:** Permanent contract - **Skills:** Active Directory, Bash Shell, Border Gateway Protocol, Command-Line Interface, Data Centers, Linux, Monitoring of Systems, Tivoli Management Framework, Issue Tracking Systems, NetApp Applications, Windows PowerShell, Backup and Restore, Network Routers, Computer Network Technologies, Software Troubleshooting, SolarWinds (Software), Commvault, Servicenow - **Published:** August 16, 2026 - **Apply:** https://www.nexxt.com/job.asp?id=3355995948&tx=ZT2322TYD&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role * 1+ year of experience in a NOC, Command Center, Operations Center, Infrastructure Support, or similar IT support environment * Experience utilizing enterprise monitoring tools such as SolarWinds, Netcool, Spectrum, or similar platforms * Experience working within a ticketing system and managing incident queues/escalations * Experience supporting Active Directory environments and performing basic account administration * Experience with backup and restore processes, along with strong troubleshooting and problem-solving skills - PowerShell and/or Bash scripting experience * Networking knowledge including routers, switches, ports, and BGP fundamentals * Linux experience and familiarity with command-line functions * Group Policy experience * Experience with SolarWinds, ServiceNow, Rubrik, Commvault, NetApp, or Tidal * Data center operations/support experience ## Description A client of Insight Global is seeking a Command Center Analyst to join their 24/7 Operations team in Wilmington, DE. This individual will monitor enterprise infrastructure and network health using SolarWinds and other monitoring tools, investigate and respond to alerts, execute automation and scheduled jobs, perform backup and recovery activities, support Active Directory requests, and coordinate issue resolution with vendors and internal support teams while maintaining accurate ticketing and documentation across a global environment. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)