> Markdown version of [/jobs/ext/2633779-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/2633779-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Technician - **Company:** CompuCom Systems Holding LLC - **Location:** Arkansas City, KS, United States - **Salary:** $40,560.0 - $54,080.0 - **Contract:** Temporary to permanent - **Skills:** Microsoft Windows, IMac, Microsoft Outlook, Computer Networks, Hard Disk Drives, PC Tools, Issue Tracking Systems, IT Management, Networking Hardware, Windows PowerShell, Backup and Restore, Motherboard, Enterprise Software Applications, Office365, Software Troubleshooting, Peripherals, Microsoft InTune, Servicenow - **Published:** August 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=3ce8ee8a057a5551 ## About the Role * Must possess solid desktop fundamentals with experience in PowerShell, Intune, and system administration * Experience with asset management * Demonstrate high energy given fast paced environment * Working experience or strong understanding of enterprise technologies (Office365, Win10 Professional, imaging, and ticketing systems. Having experience supporting applications related to engineering, manufacturing, and logistics is a plus * Use a Confident, Positive Attitude to deliver great customer experience and to be invigorated by constant personal interaction * Deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) as well * Get work done independently; dependable availability to work scheduled hours * Ability to handle multiple projects * Experience working in an enterprise environment * Ability to work with strong personalities * Trusted to work proactively given limited site IT Leadership ## Description Our client is looking for a qualified Desktop Support Technician to support the team onsite in Arkansas City, KS. This technician will work as part of a rotating on call schedule. This is a Contract to Hire opportunity. The hours for this role are 11:00 AM - 7:30 PM CST., * Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware * Maintain, analyze, and troubleshoot software and computer peripherals. Ability to set up, configure, and add all hardware * Perform install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes * Ensure that all tickets requiring follow-up work and/or calls receive appropriate attention * Be able to account for work using visual task board , Service-now Ticket System, and during regular team stand up meetings * Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site * Back up and burn end user data * Assist in developing and documenting improvements to current processes * Assist other coworkers in resolution of end users' technical issues across the program * Assist Site Leader in the execution of established processes and escalations * Assist with installations, configurations, upgrades, patch, and other maintenance actives of server equipment * Perform backup, recovery, and security procedures both planned or during emergency * Follow established procedures to detect, diagnose, and accurately report outage of critical site applications * Assist with diagnoses of network hardware and performance problems * Perform approved installation, configuration, and maintenance of physical network * Perform network system administration task both planned or during emergency * Diagnose shop floor pc deployment ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Wolfenstein 3D Postmortem](https://www.wearedevelopers.com/videos/525-wolfenstein-3d-postmortem) - [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech) - [WeAreDevelopers LIVE - Demo Time, Live Coding, End-to-End Testing and more](https://www.wearedevelopers.com/videos/1713-wearedevelopers-live-demo-time-live-coding-end-to-end-testing-and-more) - [Humanoid Runs Wild, Google Rewrites Headlines and Slow AI - Justin Halsall and Schepp](https://www.wearedevelopers.com/videos/1843-humanoid-runs-wild-google-rewrites-headlines-and-slow-ai-justin-halsall-and-schepp) - [CountrPT: Startup Product Presentation](https://www.wearedevelopers.com/videos/1161-countrpt-startup-product-presentation) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)