> Markdown version of [/jobs/ext/2634073-web-platform-manager](https://www.wearedevelopers.com/jobs/ext/2634073-web-platform-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Web Platform Manager - **Company:** Viking Inc - **Location:** Cedar Falls, IA, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Application Programming Interfaces (APIs), Data Analysis, JIRA, Microsoft Azure, Software Bug Management, Microsoft Outlook, Design of User Interfaces, Identity and Access Management, JD Edwards EnterpriseOne, Microsoft Dynamics, Microsoft Office, SAP (Applications), Data Streaming, Systems Integration, Web Platforms, Tools for Reporting, Api Management - **Published:** August 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=62ee159a655143b8 ## About the Role * Bachelor's degree or equivalent professional experience required. * 3-5+ years in digital platform management, web operations, or a related field. * Hands-on experience operating customer-facing web platforms in a B2B environment - uptime ownership, release cadence, incident response. * Experience managing onshore and offshore development vendors and solutions partners. * Working knowledge of integrations across CRM, PIM, ERP (JDE preferred), analytics, and authentication systems. * Comfort working in agile or structured project-management environments (Jira, Azure DevOps, or equivalent). * Experience with SAP-based platform tools (e.g., VikingConnect, SmartSite Plus) is ideal but not required., * Strong cross-functional communicator - credible with Marketing, Sales, Channel Support, IT, and external vendors. * Disciplined documenter - you treat documentation as part of the work, not an afterthought. * Pragmatic problem solver - you can triage a complex cross-system issue without losing the room. * Customer-focused - you make decisions through the lens of the people using the platform. * Comfortable holding vendors accountable while keeping the relationship productive. * Proficient with Microsoft Office (Outlook, Teams, Excel, Word) and Microsoft Dynamics. * Working knowledge of Jira, Azure DevOps, or similar work-management tools. * Solid grasp of APIs and system integrations. * Exposure to JD Edwards (JDE) and SAP-based platforms is ideal. Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world? ## Description * Own day-to-day operations of VikingConnect, SmartSite Plus, Viking E-Comm, and VikingPump.com - uptime, stability, and performance. * Monitor platform health; lead incident response; ensure root-cause analysis and follow-through on corrective actions. * Maintain release discipline - predictable cadence, clear change control, documented rollback paths. * Keep performance metrics (page load, error rates, conversion) visible to stakeholders and trending in the right direction. Roadmap & Delivery * Be the primary point of contact for internal teams requesting tool updates, bug fixes, enhancements, or new functionality. * Run the intake and prioritization process - backlog is visible, decisions are explainable, no "black hole" requests. * Validate new features, conduct QA testing, and ensure changes meet usability and performance standards before they ship. * Evaluate user experience across tools and ship measurable improvements to navigation, workflows, content structure, accessibility, and interface design., * Own the operational health of integrations between platform tools and the rest of the stack - CRM, PIM, JD Edwards (JDE), Brandfolder, analytics tools, authentication systems. * Partner with IT and SDFC Digital on architecture decisions, integration standards, and roadmap items. * Troubleshoot complex cross-system issues; ensure data flows are observable, monitored, and recoverable. * Support channel-partner API integrations that protect distributor relationships while improving speed and accuracy., * Coordinate and manage relationships with onshore and offshore external developers and solutions partners. * Maintain active SOWs; review vendor performance on a defined cadence. * Manage cost-to-deliver - track effort, throughput, and quality so investment is defensible and adjustable. * Hold vendors accountable to standards set by SDFC Digital (architecture, UX, QA, release). Documentation & Governance * Maintain documentation of platform processes, standards, runbooks, and support resources. * Make sure new team members and new vendors can self-onboard from the documentation. * Align day-to-day initiatives with broader Marketing, Sales, and Channel priorities. ## Related Videos - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Project Fugu: Extending the web](https://www.wearedevelopers.com/videos/832-project-fugu-extending-the-web) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Empowering Thousands of Developers: Our Journey to an Internal Developer Platform](https://www.wearedevelopers.com/videos/1519-empowering-thousands-of-developers-our-journey-to-an-internal-developer-platform) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [7 Most Popular Web Developer Jobs in Europe](https://www.wearedevelopers.com/magazine/163-7-most-popular-web-developer-jobs-in-europe)