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# Implementation Specialist

- **Company:** PULSE 4 PULSE, LLC
- **Location:** Middlebury, CT, United States
- **Salary:** $65,000.0 - $75,000.0
- **Contract:** Permanent contract
- **Skills:** Asana, Software as a Service, Microsoft Office, Trello, Gsuite
- **Published:** August 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e433fd0483a08d50

## About the Role

* 2-4 years of experience in implementation, client services, healthcare operations, or project coordination.
 * Strong organizational and multitasking skills with attention to detail.
 * Excellent verbal and written communication; comfortable presenting and training.
 * Ability to work independently, manage priorities, and adapt in a fast-paced environment.
 * Familiarity with healthcare or SaaS/tech solutions is a plus.
 * Proficiency with project management tools (e.g., Asana, Trello, or similar) and Microsoft Office/Google Suite., * Healthcare management: 1 year (Preferred)

## Description

Pulse4Pulse is seeking an Implementation Specialist to ensure the smooth onboarding and rollout of our cardiovascular wellness solutions for clients and partners. This role is hands-on, detail-oriented, and client-facing, responsible for guiding practices, administrators, and internal teams through each step of implementation. The ideal candidate combines project management skills with strong communication, training, and problem-solving abilities., Project Coordination

 * Support end-to-end execution of implementation projects, from kickoff through go-live.
 * Track timelines, deliverables, and dependencies to ensure milestones are met.
 * Serve as the point of contact for client teams during the implementation phase.

Client Onboarding & Training

 * Lead onboarding sessions with practice managers, and staff.
 * Provide product demonstrations, training, and documentation tailored to client needs.
 * Ensure clients feel confident and supported as they adopt Pulse4Pulse solutions.

Cross-Functional Support

 * Collaborate closely with Sales, Operations, and Clinical teams to align on project scope and execution.
 * Gather client feedback and share insights with internal teams to improve processes and product performance.
 * Assist the Director of Business Implementation with reporting, resource coordination, and special projects.

Quality & Continuous Improvement

 * Monitor implementation quality and escalate issues when needed to ensure client success.
 * Contribute to process improvements, playbooks, and best practices for future implementations.
 * Conduct post-implementation reviews to identify lessons learned and opportunities to refine workflows.


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