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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Membership Systems Manager - **Company:** Boys & Girls Clubs of Greater San Diego - **Location:** San Diego, CA, United States - **Experience:** Experienced - **Salary:** $75,000.0 - $80,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Data Analysis, Software Documentation, Information Systems, Databases, Data Validation, Data Integrity, Data Security, Data Systems, Decision Support Systems, Monitoring of Systems, Interoperability, Network Troubleshooting, Power BI, Salesforce.Com, Tableau (Software), Data Management, Tools for Reporting - **Published:** August 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=59a010cd33bdf51d ## About the Role * Associate's degree required; Bachelor's degree preferred in business administration, information systems, nonprofit management, data management, or a related field required. * Three or more years of experience in database administration, data management, membership management, nonprofit operations, program evaluation, or related administrative work required. * Experience and proficiency using data systems, Microsoft Excel, and reporting or business intelligence tools, such as Power BI or Tableau, are required. * Experience with CRMs or database platforms such as Salesforce, membership systems, youth services databases, or comparable systems required. * Experience building, maintaining, or monitoring systems to track program data such as grants, attendance, engagement, participation, outcomes, or compliance metrics required.. * Strong understanding of data quality, data integrity, reporting workflows, and system documentation required. * Ability to analyze data, identify trends, and prepare clear performance and metrics reports required. * Critical thinking, strategic decision support, and analytical skills required * Ability to translate complex data into executive-level insights, recommendations, and user-friendly reporting required. * Strong attention to detail and commitment to accurate, complete, and timely data entry across multiple sites required. * Strong organizational, project management, customer service, communication, and training skills required. * Ability to maintain confidentiality and handle sensitive participant, family, membership, and program information required. * Ability to support users with varying levels of technical expertise and promote consistent data practices across teams required. ## Description The Membership Systems Manager is responsible for the administration, oversight, accuracy, and continuous improvement of the organization's membership and youth development data systems. This position supports system interoperability, monthly dashboards, data pulls, annual reporting, program data collection and storage, and the management of data systems that convert program activity into measurable impact data for funding, compliance, strategic decision-making, and continuous improvement. The Membership Systems Manager plays a key role in software modernization and serves as a primary system support resource for managers, membership clerks, program staff, leadership, and external stakeholders. This role is accountable for monitoring data quality and supporting accurate data entry across all BGCGSD sites countywide, while translating data into clear, executive-level insights that demonstrate program impact and inform organizational decisions. Function Name/Tasks MEMBERSHIP AND YD DATA SYSTEMS MANAGEMENT * Maintain, administer, and oversee the organization's membership tracking system and youth development data systems. * Support system interoperability, software modernization, and process improvements that strengthen data access, reporting, and usability. * Design, collect, organize, and store program data to support funding, compliance, continuous improvement, and organizational learning. * Manage data systems that convert program activity, attendance, engagement, and outcomes into measurable impact data. * Implement and maintain data standards, workflows, procedures, and documentation across programs and sites. DATA QUALITY, DASHBOARDS, AND REPORTING * Develop and maintain monthly dashboards, data pulls, performance reports, and metrics reporting for leadership and program teams. * Prepare data and reporting to support the annual report, funder requirements, compliance needs, and organizational planning. * Conduct regular audits to ensure data accuracy, completeness, consistency, and timeliness across all BGCGSD sites countywide. * Identify and resolve data discrepancies, duplicate records, incomplete information, and inconsistent data entry practices. * Analyze program and membership data and translate findings into executive-level insights, recommendations, and strategic decision support. MEMBERSHIP OPERATIONS SUPPORT * Support managers, membership clerks, and program teams in tracking membership, grants, attendance, engagement, participation, outcomes, and compliance-related data. * Partner with leadership to identify key metrics and reporting tools that demonstrate program impact and support continuous improvement. * Assist in the development and implementation of membership and program data procedures, workflows, and accountability structures. * Ensure timely communication regarding membership status, data expectations, reporting deadlines, and system changes. * Provide accurate and usable data for decision-making, funding proposals, compliance reporting, and organizational storytelling. TRAINING AND SYSTEM SUPPORT * Train managers, membership clerks, and staff on proper use of membership and youth development data systems. * Develop user guides, training materials, dashboards, and standard operating procedures to support consistent system use. * Monitor system use and data entry practices to ensure accountability, accuracy, and timely completion of required data tasks. * Troubleshoot system issues and coordinate with software vendors, IT support, or internal stakeholders as needed. * Test system updates, enhancements, integrations, and modernization efforts prior to implementation. RECORDS MANAGEMENT AND COMPLIANCE * Maintain confidentiality and security of member information. * Ensure compliance with organizational policies and applicable privacy regulations. * Establish and maintain electronic and physical record retention procedures. * Support audits, accreditation reviews, and data verification requests. SAFETY & WELLNESS * Ensure a safe, clean, and welcoming environment for all youth, staff, and visitors by consistently enforcing safety protocols and organizational policies. * Be proactive in identifying and reporting any safety concerns or maintenance requirements to ensure a safe working environment for everyone. * Participate in safety drills and contribute to ongoing risk assessment and emergency preparedness efforts. * Contribute to the ongoing improvement of Club safety and wellness policies and procedures across the Club. SPECIAL CONDITIONS OF EMPLOYMENT: * Successful completion of pre-employment background check * Maintains compliance with the organization's drug-free workplace policy * Valid Driver's license and verification of insurance * Occasional weekends and evenings in support of fundraising events, committee meetings, trainings, and activities * CPR & First Aid Certification ## Related Videos - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [From Messy Queries to Scalable Systems - How Data Engineering actually works](https://www.wearedevelopers.com/videos/100203-from-messy-queries-to-scalable-systems-how-data-engineering-actually-works) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [REST, GraphQL, gRPC, and more: A comparison of modern API styles](https://www.wearedevelopers.com/videos/100247-rest-graphql-grpc-and-more-a-comparison-of-modern-api-styles) ## Related Articles - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j)