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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior IT Business Partner - **Company:** Calix - **Location:** United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, Data Analysis, Software as a Service, Control Objectives for Information and Related Technology (COBIT), Cyber Security, Cloud Services, Wi-Fi Technology, Enterprise Software Applications, Togaf, Information Technology - **Published:** August 3, 2026 - **Apply:** https://calix.wd1.myworkdayjobs.com/External/job/Remote---USA/Senior-IT-Business-Partner_R-11867 ## About the Role * Experience supporting Managed Service Providers (MSPs), broadband providers, telecommunications organizations, technology services firms, SaaS providers, or channel ecosystems. * Understanding of subscription-based and recurring revenue business models. * Knowledge of customer acquisition, onboarding, service delivery, customer success, retention, and growth motions. * Experience supporting businesses that provide technology, connectivity, managed services, cloud services, cybersecurity services, or digital services. MDU Market Experience (Strongly Preferred): * Experience supporting businesses delivering technology and connectivity solutions into Multi-Dwelling Unit (MDU) environments. * Knowledge of multifamily housing, student housing, senior living, hospitality, venues and mixed-use property markets. * Understanding of managed Wi-Fi, fiber broadband, smart property technologies, and digital resident experiences. * Ability to translate MDU/MSP market trends and customer needs into technology roadmaps and business capabilities., * Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, MIS, or related discipline. * 10+ years of experience in IT business partnering, consulting, technology strategy, enterprise applications, product management, business relationship management, or transformation leadership. * 5+ years partnering with senior business leaders and executives. * Experience developing strategic roadmaps, investment plans, and business cases. Preferred Credentials: * MBA or advanced business/technology degree. * BRMP, PMP, ITIL, Agile, SAFe, TOGAF, COBIT, or similar certifications. * Experience leading enterprise AI, automation, or digital transformation initiatives. ## Description * Serve as the trusted technology advisor to business leadership and related functions. * Develop and maintain the multi-year technology roadmap for this business, coordinating with other functional IT Business Partners. * Manage intake, prioritization, governance, and value realization for technology demand. * Serve as point of contact for IT and provide updates to business on technology changes and upcoming capabilities. * Build strategic business cases and investment recommendations. * Apply a product-management mindset to roadmap planning, customer outcomes, adoption, and prioritization decisions. * Map end-to-end business processes across acquisition, onboarding, service delivery, customer success, billing, support, and retention. * Lead AI, automation, analytics, and digital transformation opportunities. * Lead transformation initiatives from ideation through value realization. ## Related Videos - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The CAMARA Project: How Telcos Collaborating Improves Developer Experience](https://www.wearedevelopers.com/magazine/671-the-camara-project-how-telcos-collaborating-improves-developer-experience) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)