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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # System Administrator (Onsite) - **Company:** PBACO Holding LLC - **Location:** Palm Springs, FL, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Automatic Call Distributor, Active Directory, Amazon Web Services, Antivirus Softwares, Application Firewall, Microsoft Azure, VoIP, Business Software, Ubuntu (Operating System), CentOS, Cloud Computing, System Configuration, Information Leak Prevention, Linux, Disaster Recovery, G.711 Standard, Hyper-V, Intrusion Detection Systems, Virtual Private Networks (VPN), Session Initiation Protocols, Python (Programming Language), Network Security, Linux System Administration, Windows Servers, Nagios, Network Architecture, Network Connections, Network Monitoring, Routing, Performance Tuning, Windows PowerShell, Red Hat Enterprise Linux, Remote Access Technology, Cloud Services, Prometheus, Security Software, Server Administration, Server Virtualization, TCP/IP, Virtualization Technology, Network Routers, Scripting, Real-Time Transport Protocol, Internet Protocol Telephony, Google Cloud, Connectivity Problems, Firewalls (Computer Science), Information Technology, Malware Detection, Cloud Migration, Cisco, Vulnerability Analysis, User Accounts, Vmware - **Published:** August 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=8c6f6413edb355a4 ## About the Role * Problem-solving and Troubleshooting: Strong analytical and critical thinking skills to diagnose and resolve complex technical issues. * Communication: Excellent written and verbal communication skills for interacting with technical and non-technical audiences. * Customer Service: Strong customer service orientation for providing effective support to end-users. * Teamwork: Ability to work effectively within a team environment and collaborate with other IT professionals. * Time Management: Ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. * Documentation: Strong documentation skills to maintain accurate and up-to-date records of all system configurations and procedures. * Proactive Approach: Ability to identify potential problems and implement preventative measures. * Continuous Learning: A strong desire to learn and adapt to new technologies and industry best practices. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: May require a bachelor's degree in a related area. 5+ years of progressive experience as a System Administrator. 3+ years of hands-on experience administering VoIP systems and technologies ## Description Server Administration: * Manage and maintain server infrastructure (Windows and Linux) including installation, configuration, patching, and upgrades. * Monitor server performance, troubleshoot issues, and implement preventative maintenance. * Manage virtual server environments (e.g., VMware, Hyper-V). * Implement and maintain data backup and recovery procedures. Networking: * Manage and maintain network infrastructure including routers, switches, firewalls, and VPNs. * Troubleshoot network connectivity issues. * Implement and maintain network security measures. * Configure and maintain network monitoring tools. VoIP Administration: * Manage and maintain VoIP phone systems (e.g., RingCentral, Avaya, 3CX). * Troubleshoot VoIP related issues, including call quality, voice mail, and conferencing. * Configure and manage VoIP features such as call routing, voicemail, and call recording. * Integrate VoIP systems with other business applications. Security: * Implement and maintain security policies and procedures. * Monitor security logs and investigate security incidents. * Manage user accounts and access permissions. * Install and maintain security software (e.g., antivirus, anti-malware). Cloud Computing: * Manage and maintain cloud-based services (e.g., AWS, Azure, GCP). * Migrate on-premises systems to the cloud. * Optimize cloud resource utilization. Documentation: * Maintain comprehensive documentation of all IT systems and procedures. Helpdesk Ticket Support: * Provide technical support to end-users via helpdesk tickets. * Diagnose and resolve a variety of technical issues related to hardware, software, and network connectivity. * Escalate complex issues to higher-level support when necessary., Competencies: To perform the job successfully, an individual should demonstrate the following competencies: * Server Administration: + Windows Server (all versions) + Linux Server Administration (e.g., Red Hat, Ubuntu, CentOS) + Virtualization Technologies (VMware, Hyper-V) + Active Directory * Networking: + TCP/IP Protocols + Routing and Switching + Firewall Administration + VPN Technologies + Network Monitoring Tools (e.g., Nagios, Prometheus) * VoIP Technologies: + SIP (Session Initiation Protocol) + RTP (Real-time Transport Protocol) + VoIP codecs (G.711, G.729, etc.) + Experience with specific VoIP platforms (Cisco, Avaya, 3CX, etc.) * Cloud Computing: + AWS, Azure, or GCP + Cloud Migration Strategies * Security: + Cybersecurity best practices + Intrusion Detection Systems (IDS) + Intrusion Prevention Systems (IPS) + Vulnerability scanning and remediation + Data Loss Prevention (DLP) * Scripting: + PowerShell + Bash/Shell scripting + Python (desirable) ## Related Videos - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers)