> Markdown version of [/jobs/ext/2637147-program-technician-ii](https://www.wearedevelopers.com/jobs/ext/2637147-program-technician-ii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # PROGRAM TECHNICIAN II - **Company:** Department of Consumer Affairs - **Location:** Sacramento County, CA, United States (Remote available) - **Salary:** $45,996.0 - $57,648.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Software Applications, Application Packaging, Microsoft Outlook - **Published:** August 6, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4705ddbd488b1828 ## About the Role In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Are you self-motivated, see the value in details, and enjoy serving the public? If you are, we would like to get to know more about you. We seek a talented individual with excellent communication skills, an analytical mind, patience, and a willingness to learn and explore. If your experience includes a background in government, policymaking, customer service, and/or project management, this may be a position you will enjoy. + Excellent attendance, punctuality and dependability. + Excellent computer skills using Excel, Word, and Outlook. + Ability to communicate effectively orally and in writing. + Ability to problem solve and make decisions. + Able to work under pressure for time-sensitive, and high priority projects. + Take initiative and work both independently and as a team member. + Good interpersonal and analytical skills. + Ability to meet deadlines. + Ability to be flexible and adaptable to frequent workload changes. + Knowledge of state licensing processes. + Ability to lead a diverse group of individuals. + Ability to provide excellent customer service. + Ethics and Integrity. ## Description Under the general supervision of the Licensing Program Supervising Program Technician II (SPT II), the Program Technician II (PT II) works at the journey level in the Medical Board of California's (MBC) Licensing Program's Consumer Information Unit (CIU) and responds to a variety of requests from the public, organizations, applicants, and licensees for current information about the professions and occupations regulated by the Board and provides sensitive detailed program information and/or direction. In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians. Please let us know how you heard about our position by taking this brief survey. https://forms.office.com/g/ZDz01HNTGG CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job. You will find additional information about the job in the Duty Statement., The Medical Board of California works to develop an effective workforce by creating a foundation to enhance consumer protection, guide learning, and achieve MBC's strategic vision. Learn more about the work you'll do and MBC's strategic direction by visiting https://www.mbc.ca.gov/Download/Reports/strategic-plan-2023.pdf., Filing Instructions If you are using education to meet the minimum qualifications, as specified in the classification specification (http://www.calhr.ca.gov/state-hr-professionals/pages/job-descriptions.aspx), please include a copy of your degree or unofficial transcripts with your application package. Please be aware that if you are selected for the position, you will be required to submit official sealed transcripts. Using the online application system as specified in the announcement is the preferred method for applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement. Do not include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information. Applicants who wish to submit hard copy applications shall use the most current version of the State application (STD. 678). https://jobs.ca.gov/pdf/std678.pdf Applicants who fail to submit the most current version of the STD. 678 may be disqualified. Multiple positions may become available. Electronic Submission: Application and any applicable required documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as state on the job vacancy announcement. U.S Postal Service Mail: Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement. Hand Delivery: Application and any applicable required documents may be hand delivered by 5:00 p.m. on the final filing date as stated on the job vacancy announcement. Application packages postmarked, personally delivered, or received via interagency mail after 5:00 p.m. on the final filing date will not be accepted for any reason. Do not submit applications to the California Department of Human Resources (CalHR). Drop off location may be non-operational on weekends and holidays. Please note the CalCareer system will not allow you to make changes to your application information once it is submitted. If you have updates to your online application after you have submitted it, please contact JobPostings@dca.ca.gov. For all other questions, regarding your CalHR CalCareer account, you may contact the CalCareer unit at (866)844-8671. ## Related Videos - [Claude, MCP and n8n, or: How to Automate Your Day with AI-powered Workflows](https://www.wearedevelopers.com/videos/2043-claude-mcp-and-n8n-or-how-to-automate-your-day-with-ai-powered-workflows) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) ## Related Articles - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [How to Respond to the “Why Do You Deserve a Promotion?” Question](https://www.wearedevelopers.com/magazine/416-how-to-respond-to-the-why-do-you-deserve-a-promotion-question) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)