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# Junior Configuration Analyst

- **Company:** Maximus, Inc.
- **Location:** Montgomery, AL, United States (Remote available)
- **Experience:** Starter
- **Salary:** $40,000.0 - $65,000.0
- **Contract:** Permanent contract
- **Skills:** Configuration Management Databases, Information Technology Operations, Release Management, Change Tracking, Documentation System, Information Technology, Servicenow
- **Published:** August 2, 2026
- **Apply:** https://dejobs.org/x/x/806B8ECF71F14197BD1C89E49BFAE98D/job/

## About the Role

Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required., * Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required.

 * Experience supporting IT operations, change management, or documentation functions.
 * Ability to maintain technical documentation and records accurately.
 * Familiarity with ITSM tools (e.g., ServiceNow).
 * Basic understanding of configuration and change management processes.
 * Strong attention to detail and organizational skills.
 * Ability to follow standard operating procedures (SOPs).
 * Associate's or Bachelor's degree in IT, Computer Science, or related field.

Years of Required Work-Related Experience:

 * 2+ years of Required Work-Related Experience:

Preferred Skills and Qualifications:

 * ITIL familiarity
 * Experience with CMDB or documentation tools
 * Strong administrative and reporting skills
 * Experience in federal IT environments

## Description

* Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts.
 * Log, update, and manage change records throughout the lifecycle using agency-approved tools.
 * Assist with preparation and distribution of release documentation and change communications.
 * Maintain configuration records, SOPs, and documentation for audit and compliance purposes.
 * Support CMDB updates and validation activities to ensure accuracy and completeness.
 * Assist senior analysts with data reconciliation and change tracking activities.
 * Provide status updates and documentation support for stakeholders and reporting requirements.
 * Contribute to process improvement through identification of documentation gaps and inconsistencies.


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