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# BlueCherry ERP Support Consultant

- **Company:** Finkelstein, Michael A
- **Location:** New York, NY, United States
- **Contract:** Permanent contract
- **Skills:** ASC X12 Standards, System Configuration, Electronic Data Interchange (EDI), UN Electronic Data Interchange for Administration Commerce and Transport, Warehouse Management Systems, Infor
- **Published:** August 9, 2026
- **Apply:** https://www.manhattanjobs.com/job.asp?id=3349738816&tx=HT8276THI&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Experience supporting or administering BlueCherry ERP (or a comparable apparel/fashion-vertical ERP) in a functional/business capacity.
 * Direct experience in a B2B / wholesale apparel or footwear business - order management, EDI, allocation, chargebacks - rather than pure retail or DTC.
 * Strong understanding of apparel supply chain processes: order-to-cash, purchasing, inventory, warehouse management, and PLM.
 * Experience managing a technical vendor/implementation partner relationship (e.g., CGS) for engineering and technical support.
 * Demonstrated ability to translate business requirements into system configuration and process design.
 * Strong stakeholder management and cross-functional leadership skills; comfortable operating at a director / senior manager level.
 * Excellent communication, training, and documentation skills., * Prior experience at CGS, or as a BlueCherry implementation/functional consultant.
 * Familiarity with EDI standards (ANSI X12, EDIFACT) common in wholesale apparel.
 * Exposure to adjacent fashion ERP/PLM tools (Centric, YuniquePLM, Infor Fashion, NGC) is a plus.

## Description

* Serve as the internal subject matter expert and primary point of contact for BlueCherry ERP functionality, including order management, purchasing, inventory, warehouse management, EDI, and PLM.
 * Partner with sales operations, supply chain, finance, and customer service to translate B2B / wholesale business needs into BlueCherry configurations, workflows, and reporting.
 * Own and continuously improve business processes and best practices within BlueCherry that reflect a wholesale model - order-to-cash, EDI trading-partner onboarding, allocation, chargebacks, and account-level terms.
 * Triage day-to-day support issues, resolve functional and process-level questions directly, and determine what requires escalation.
 * Manage the day-to-day relationship with CGS (BlueCherry's vendor): scope and escalate technical/engineering issues, track tickets, and coordinate upgrades, patches, and enhancement requests.
 * Lead user training, documentation, and change management for BlueCherry across the organization.
 * Evaluate new BlueCherry releases and features and recommend adoption based on business impact.
 * Support integration points between BlueCherry and adjacent systems (EDI, WMS, finance, B2B ordering portals).
 * Drive continuous improvement initiatives to increase system adoption, data quality, and process efficiency across the business., * BlueCherry runs reliably with strong user adoption and satisfaction across business teams.
 * Support issues are resolved quickly, with CGS engaged efficiently only where true technical/engineering work is needed.
 * Business best practices for wholesale operations are documented, adopted, and consistently followed.


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