> Markdown version of [/jobs/ext/2640091-telecommute-overnight-it-support-analyst-ii](https://www.wearedevelopers.com/jobs/ext/2640091-telecommute-overnight-it-support-analyst-ii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# TELECOMMUTE Overnight IT Support Analyst II

- **Company:** Radiology Partners
- **Location:** United States (Remote available)
- **Salary:** $62,400.0 - $93,500.0
- **Contract:** Permanent contract
- **Skills:** Health Informatics, Desktop Computing, Issue Tracking Systems, Virtual Private Networks (VPN), Information Technology, Health Level Seven International
- **Published:** August 28, 2026
- **Apply:** https://www.dice.com/job-detail/6369485f-b81b-4ce5-81ab-5592d803d42b

## About the Role

* Bachelor's degree in Computer Science, Information Technology, or equivalent experience preferred
 * Experience supporting healthcare IT environments, including PACS systems and radiology workflows
 * Proficiency with software installation, configuration, troubleshooting, hardware, networks, and voice dictation systems such as PowerScribe
 * Strong customer service skills with critical thinking and creative problem-solving abilities
 * Prior Healthcare IT experience with the ability to provide effective on-call support

## Description

* Provide IT support to end users utilizing Radiology Partners systems, including troubleshooting desktop PCs, mobile devices, VPN connectivity, and on-call support
 * Manage user access, incidents, service interruptions, and downtimes to ensure a consistent and reliable end-user experience
 * Analyze HL7 messages and recurring system issues, collaborating with internal and external resources to implement permanent solutions
 * Document and communicate IT processes, including how-to guides and downtime procedures, to support training and close knowledge gaps
 * Utilize ticketing systems to document issues, resolutions, and communicate effectively with customers and internal teams


## Related Videos

- [From Bedside Beeps to Interoperable Bytes – Getting your medical devices ready to talk the IEEE 11073 language](https://www.wearedevelopers.com/videos/771-from-bedside-beeps-to-interoperable-bytes-getting-your-medical-devices-ready-to-talk-the-ieee-11073-language)
- [Recruiting in 2025: Will AI Help or Take Over?](https://www.wearedevelopers.com/videos/1301-recruiting-in-2025-will-ai-help-or-take-over)
- [WebAssembly Revolution: Elevating JavaScript's Reach and Performance](https://www.wearedevelopers.com/videos/1149-webassembly-revolution-elevating-javascript-s-reach-and-performance)
- [7 tips for releasing on a Friday afternoon: YouTrack to the rescue](https://www.wearedevelopers.com/videos/204-7-tips-for-releasing-on-a-friday-afternoon-youtrack-to-the-rescue)
- [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky)
- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)

## Related Articles

- [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs)
- [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers)
- [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)