> Markdown version of [/jobs/ext/2640281-it-onsite-technician](https://www.wearedevelopers.com/jobs/ext/2640281-it-onsite-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Onsite Technician

- **Company:** Hemmersbach
- **Location:** Slater, IA, United States
- **Salary:** $55,000.0 - $57,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, IMac, Databases, Monitoring of Systems, Information Technology
- **Published:** August 24, 2026
- **Apply:** https://www.hemmersbach.com/en/career/20085#apply-now

## About the Role

* 18 months of IT experience (or equivalent)
 * Ability to build relationships
 * Excellent time management skill
 * Experience in OS, Apps and H/W installation and troubleshooting depending on project products

## Description

Providing advanced IT support to the user regarding unresolved issues, escalated from the first level support

 * Managing the request process, ideally through the ticket systems, while ensuring proper documentation and data maintenance at all the times
 * Preparation of reports and evaluations in Excel or similar tools
 * Managing complex troubleshooting for persistent issues
 * Supporting the Soft & Hardware Break&Fix activities
 * Taking care of the hardware flow for new joiners and leavers
 * Delivery of service within client defined timelines (SLAs)
 * Databased system monitoring and updating client portals for open requests (KPIs)
 * Supporting site visits and escorting services (H&E)

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

Your benefits

 * Health/ Medical insurance
 * Life insurance
 * Disability Insurance
 * Dental insurance
 * Flexible spending account FSA
 * Internal career development program
 * Vision Insurance


## Related Videos

- [A guide for effective talent acquisition and sustainable integration of international employees](https://www.wearedevelopers.com/videos/1081-a-guide-for-effective-talent-acquisition-and-sustainable-integration-of-international-employees)
- [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases)
- [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents)
- [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles)

## Related Articles

- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)
- [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans)