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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SRE Analyst II - **Company:** Qe Solar - **Location:** Scottsdale, AZ, United States - **Experience:** Experienced - **Salary:** $60,000.0 - $80,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Data Analysis, Cloud Computing, Configuration Management Databases, Desktop Computing, Identity and Access Management, Microsoft PowerPoint, Security Information and Event Management, Data Streaming, Web Applications, Data Processing - **Published:** August 2, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f00335db066ad094 ## About the Role * Proficient with CRM systems, MS Teams, Excel, Word, and PowerPoint * Proficient with technology and computing via a variety of cloud-based programs and data processing/technical/management software programs Skills * Strong customer service, professionalism, respect, and good interpersonal skills are a must. * Experience in enterprise-level data analysis tools, techniques, and methodologies. * Analytical and problem-solving skills. * Practical experience in managing data projects. * Mature understanding of business processes with the ability to translate needs into solutions. * Effective interpersonal & communication skills to collect & present complex insights in a concise manner. Abilities * Ability to multi-task and prioritize work in a standardized, scalable manner. * Comfortable working as a team player or independently if necessary * Ability to communicate clearly and succinctly. * Desire to learn, work hard, and grow with a young entrepreneurial renewable energy company. * Motivated team player that is operationally focused and exceptionally detail-oriented * Strong ability to self-manage and deliver on a timely schedule. * Ability to listen, collaborate and synthesize various skills-sets, technologies & problems into a clear set of deliverables. * Comfort with ambiguity and a continuous learning mindset to stay updated with the latest BI trends and tools. Preferred Education Bachelor's degree Required Experience 2+ years of demonstrated experience working within Service Desk, EDR, systems, cloud, IAM, SIEM. Preferred Experience 2+ years of experience with solar operations and maintenance Experience in a technical field is strongly desired. Required Certifications, Licensures, etc. Must have a clean background, driver's license, and professional demeanor. Required Other 2+ years of experience working in an MSP business industries. ## Description The Site Reliability Engineer (SRE) Analyst II is the organization's Second line of support and brings strong problem-solving skills to the SRE team, utilizing a mature project management acumen to efficiently navigate users, software, and business requirements to solve organizational challenges, develop scalable processes & efficiently manage issues. Reporting inside the SRE team, Analyst II performs daily SRE duties while proactively scrutinizing, identifying, and creating SOP's that make the organization better., Essential Job Functions & Responsibilities: Resolving complex technical issues that cannot be handled by the tier 1 Site Reliability Engineering (SRE). * Advanced Troubleshooting and diagnosing of issues. * Provide a positive user resolving problem experience. * Maintaining accurate SOP documentation. * Provide users training on how to use properly Company hardware or software. * Provide training to the tier 1 support technicians. * Managing and resolving escalated tickets. * Maintaining system capabilities by testing existing equipment or programs and ```` trying out new ones. * Development and delivery of interactive dashboards, reports, and tools. * Perform routine system updates, patches, and upgrades to keep software and systems current and secure. * Manage ticketing, EDR, IAM & other applications required for daily operations and security. * Collaborate with end-users to understand and address their technical needs and concerns, offering clear and concise explanations. * Collaborate with team members to solve complex issues from all aspects of the current environment. * Provide technical support for company devices and computers, ensuring their proper functionality and resolving technical issues promptly. * Assist in the upkeep and functionality of web applications. * Support and maintain updated Technology inventory. * Creates new service catalog items, incorporating them inside the CMDB. * Establish KPI-driven objectives, schedules, and orchestrated activities across multiple data streams, delivering a concise SRE KPI framework. * Adopt an analytical stance in translating business requirements into data-centric requirements to create a cohesive solution. * Drives regular conversations with both business and technical resources to ensure that risks are assessed, needs are met, and insights are developed and implemented as intended. * Design and maintain Flowcharts, graphs, and diagrams for business- and data-related processes as needed. * Provide an inventory and description of all data sources, their structures, and their relations used for analysis. * Identify, develop and deliver compliance reporting that meets business objectives. Collaborating with stakeholders to ensure ongoing quality and accuracy. * Support office admin needs as required. ## Related Videos - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Python-Based Data Streaming Pipelines Within Minutes](https://www.wearedevelopers.com/videos/1233-python-based-data-streaming-pipelines-within-minutes) - [SRE Methods In an Agency Environment](https://www.wearedevelopers.com/videos/348-sre-methods-in-an-agency-environment) - [Flex your Energy: Building a Cloud-Native Platform for Renewable Energy Communities](https://www.wearedevelopers.com/videos/1990-flex-your-energy-building-a-cloud-native-platform-for-renewable-energy-communities) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)