> Markdown version of [/jobs/ext/264229-desktop-support-technician-ii-win-mac-av-10-15-miles-away](https://www.wearedevelopers.com/jobs/ext/264229-desktop-support-technician-ii-win-mac-av-10-15-miles-away). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop Support Technician II - (Win/MAC/AV) - (10-15 miles away)

- **Company:** A3 Solutions, Inc.
- **Location:** South San Francisco, CA, United States
- **Salary:** $56,160.0 - $60,320.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, IMac, Virtual Private Networks (VPN), Microsoft Office, Software Systems, Wi-Fi Technology, Enterprise Software Applications, Peripherals, Wireless Devices, Information Technology, Network Support, Laptops, Cisco
- **Published:** May 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=785eb284e120b909

## About the Role

Do you have experience in macOS?

## Description

* Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
 * Preferred Industry Certifications - CompTIA; Microsoft, Cisco, DELL, Etc.
 * Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
 * Desktop and Network Support
 * Ability to setup, configure and add all hardware.
 * Assist Corporate Desk Side Support technicians with large IMAC's.
 * Documents, maintains, upgrades or replaces hardware and software systems.
 * Supports and maintains user account information including rights, security and systems groups.
 * Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
 * Determines and recommends which products or services best fit the customers' needs.
 * Imaging and image recovery
 * Experience doing break / fix repairs on desktops, laptops
 * Install / Re-install various software packages and updates
 * WiFi and VPN connections; Support of wireless devices
 * GREAT Customer Service skills


## Related Videos

- [Apple Vision Pro: Proven Development Methods Meet the Latest Technology](https://www.wearedevelopers.com/videos/1190-apple-vision-pro-proven-development-methods-meet-the-latest-technology)
- [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team)
- [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app)
- [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy)
- [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org)
- [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right)

## Related Articles

- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)