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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # CRM Support Specialist - **Company:** SECOND HARVEST FOOD BANK - **Location:** Irvine, CA, United States - **Experience:** Starter - **Salary:** $60,154.0 - $67,246.0 - **Contract:** Permanent contract - **Skills:** Data Integrity, Data Systems, Mailing List, Microsoft Office, Data Processing, Data Management - **Published:** August 2, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=9c2c218219d6aeab ## About the Role * Bachelor's Degree or 2-3 years equivalent job experience * Experience with job functions of the position a strong plus * Flexibility to work weekends and evenings on occasion for job-related events, * Ability to adapt to changes of routine and pace of activity due to unpredictable demands without loss of efficiency or composure * Ability to manage projects under pressure, balance competing priorities, and meet deadlines * Ability to analyze information from many sources and create viable solutions to problems * Ability to follow written or verbal instructions * Ability to use Microsoft Office applications and donor CRM systems * Proficient in the English language People Skills Expectations * Dedication to developing excellent relationships with colleagues and external constituents * Speak confidently and enthusiastically in small and large public settings * Comfortable interacting with high-level constituents with tact and composure Work Habits and Professionalism Expectations * Handle sensitive and confidential information appropriately and with discretion * Receive direction and constructive criticism and be coachable * Work independently and move projects forward with minimal supervision * Follow-through and complete projects and tasks in a timely manner PHYSICAL DEMANDS/ENVIRONMENTAL FACTORS * Regularly required to stand, walk, reach, and use hands * Extended periods of sitting while working on computer * Occasionally required to stoop, kneel, and crouch * Indoor office and warehouse environment with moderate noise at food bank location * Lifting required for event set up (20-25 lbs.) To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., * Bachelor's (Preferred) Experience: * Data entry: 1 year (Required) * Data management: 1 year (Preferred) ## Description Working with the Data Support Manager, the CRM Support Specialist is responsible for entry, reporting of revenue, donor data, and contributing to the Development Department team's efficiency. All work is expected to be completed in conjunction with the organization's core values: Integrity & Accountability, People First, Compassion, Purpose Driven, and Stewardship., Contribute to achieving Development Department revenue goals through data support Data Processing 50% * Work with the Accounting Department to review and assess donation data to ensure proper coding, organization, and preparation for data input * Manage and access various online portals to download donation data * Ensure all data being entered is accurate, formatted properly with the utmost attention to detail * Input donation data into our CRM system manually and through import of excel files * Prepare and print data entry accuracy reports for verification * Generate and send receipt, acknowledgement, thank you, and year-end tax letters via USPS and email Data Support 40% * Export data from the system to process, organize and structure it into reports * Provide mailing lists to the Marketing and Public Relations Department for donor engagement * Provide reports to the Development Team for constituent outreach and stewardship * Provide reports that help advance and track Development fundraising progress Database Maintenance 5% * Run regular maintenance checks on existing data to ensure data systems are consistent and working as intended * Review donor accounts and carefully assess which need to be merged * Execute data integrity procedures Leadership and Growth 5% * Participate in self-growth through professional development * Be mindful and assess your duties and role within the team and organization to create efficiencies and offer improvements to your functions and processes OTHER DUTIES INCLUDE * Meet organizational deadlines and follow through with activities that impact other departments * Execute other duties as assigned ## Related Videos - [From Messy Queries to Scalable Systems - How Data Engineering actually works](https://www.wearedevelopers.com/videos/100203-from-messy-queries-to-scalable-systems-how-data-engineering-actually-works) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [The Data Mesh as the end of the Datalake as we know it](https://www.wearedevelopers.com/videos/156-the-data-mesh-as-the-end-of-the-datalake-as-we-know-it) - [Startup Presentation: StorX - Future of Cloud Storage](https://www.wearedevelopers.com/videos/1176-startup-presentation-storx-future-of-cloud-storage) - [Modern Data Architectures need Software Engineering](https://www.wearedevelopers.com/videos/1030-modern-data-architectures-need-software-engineering) - [GenAI Security: Navigating the Unseen Iceberg](https://www.wearedevelopers.com/videos/1744-genai-security-navigating-the-unseen-iceberg) ## Related Articles - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)