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# IT Operations Manager

- **Company:** Avacend Inc
- **Location:** Houston, TX, United States
- **Contract:** Permanent contract
- **Skills:** IT Management, Office Suite, Remote Access Technology, Cloud Services, Wide Area Networks, Computer Equipment
- **Published:** August 21, 2026
- **Apply:** https://www.dice.com/job-detail/8e89257b-a201-4034-a0f9-8654d6d12d80

## About the Role

Basic proficiency in M365 (including Office applications), networking (LAN/WAN/remote access), and hardware devices (PCs, multifunction printers, etc.)

 - Understanding of corporate systems (accounting, HR, etc.) and major cloud services
 - Ability to strictly adhere to IT security policies and ensure compliance
 - Capability to handle initial responses to incidents (performing basic troubleshooting to isolate issues with infrastructure, applications, etc.) and execute appropriate escalation procedures (experience in IT management/operations is a plus)

Business / Person Skills

 - Act as a liaison between the headquarters IT department and local users (understanding headquarters policies and driving their local implementation and adoption)- Proactively manage the local IT environment (especially the office environment) to ensure stable operations (accurately managing IT assets, contracts, and configuration data)
 - Effectively manage local vendors to ensure service quality
 - Understand linguistic and cultural differences and facilitate smooth communication
 - Take initiative rather than waiting for instructions; identify local issues from the user's perspective, lead the resolution process, and propose improvements

## Description

Client is looking for a IT Operation Manager who needs to communicate with their IT staff in US and Japan and manage their IT operation who could be a backup of their IT expatriate's manager from Japan. It is in Houston, TX


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