> Markdown version of [/jobs/ext/2645334-student-assistant-information-technology-service-desk-technical-support-hybrid-long-beach-ca](https://www.wearedevelopers.com/jobs/ext/2645334-student-assistant-information-technology-service-desk-technical-support-hybrid-long-beach-ca). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Student Assistant - Information Technology Service Desk/Technical Support - Hybrid (Long Beach, CA) - **Company:** University Enterprises, Inc. - **Location:** Long Beach, CA, United States (Remote available) - **Salary:** $37,440.0 - $43,680.0 - **Contract:** Temporary contract - **Skills:** Computer Engineering, Information Technology - **Published:** August 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=90e7593689d759af ## About the Role * Ability to provide professional and friendly customer service. * Strong organizational skills. * Passionate about technology. * Ability to learn new technology. * Ability to work as a member of a technical team.Self-motivated, proactive, and able to work independently with minimal supervision while consistently achieving goals. Preferred Qualifications * Previous Customer Service experience. * Previous Service Desk experience.Individuals who are, or have been, a dependent child in foster care, a homeless youth or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility. ## Description The California State Lands Commission (SLC) is seeking a student assistant to assist with Information Technology (IT) Service Desk customer requests. In a learning capacity, the student assistant will report to the Infrastructure, Telecom, & Support Services Supervisor to provide IT customer support to staff through user submitted requests. This position will support the student's professional development, other professional and IT related opportunities may be available as time permits., Management Information Systems (MIS), Computer Information Systems, Computer Science, Computer Engineering, or Information Technology. Work Schedule F lexible workdays and work hours, Monday - Friday, between 8 AM - 5 PM. The final work schedule will be determined by the supervisor. Additional Work Schedule Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday - Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer)., * Assist staff with answering and resolving general computer questions/issues. * Provide desktop support services by resolving Personal Computer (PC) hardware, software, printer and related problems both in person and remotely. * Assist with the installation of new and/or replacement hardware, software, and peripherals. * Image, prepare, and set up new workstations. * Assist with maintaining Service Desk ticketing and asset tracking system. * Maintain inventory of IT equipment and assist with maintaining an inventory database. * Provide systems and project management support. * Answer e-mail and telephone inquiries.Perform other related duties as assigned. Physical Requirements Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation. Working Conditions Work is performed in a hybrid environment. The office is located in Downtown Long Beach and the remote days may be limited due to operational need and statewide directives. Students/Employees will be required to work according to the current UEI remote workplace policy and sign a UEI Work from Home Agreement. The decision to permit an employee to work from home is at the discretion of the supervisor or employer and may, at any time and with or without cause, unilaterally terminate the option to work from home. ## Related Videos - [Panel: New Work](https://www.wearedevelopers.com/videos/816-panel-new-work) - [Swapping a Data Warehouse at Runtime: Zero-Downtime Migration Without Changing a Single Client](https://www.wearedevelopers.com/videos/100311-swapping-a-data-warehouse-at-runtime-zero-downtime-migration-without-changing-a-single-client) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Agentic AI: building autonomous systems for developers](https://www.wearedevelopers.com/videos/100034-agentic-ai-building-autonomous-systems-for-developers) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Top 6 Hackathons for Developers in 2023](https://www.wearedevelopers.com/magazine/263-top-6-hackathons-for-developers-in-2023) - [Steps to Get a Software Engineer Internship](https://www.wearedevelopers.com/magazine/160-steps-to-get-a-software-engineer-internship) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)