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# Enterprise Systems Engineer

- **Company:** Glass Inc
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Salary:** $85,000.0 - $105,000.0
- **Contract:** Temporary contract
- **Skills:** Application Programming Interfaces (APIs), Data Analysis, Applications Architecture, Software Bug Management, Business Software, Program Optimization, System Configuration, Custom Software, Extract Transform Load (ETL), Data Transformation, IT Management, JSON, Data Streaming, Systems Architecture, Systems Integration, Zoho Office Suite, Openapi, Enterprise Software Applications, Power Platform Integration, Restful APIs, Webhooks, Data Pipelines, Api Management
- **Published:** August 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b7a774e08edf9781

## About the Role

* 3+ years building and administering business applications on the Zoho platform, including hands-on Deluge scripting.
 * Working proficiency in Zoho CRM and Projects, plus practical experience in at least two of the following: Creator, Analytics, DataPrep, Desk (we use all of these, but we do not expect equal depth in every one).
 * Experience building and maintaining API integrations (REST, JSON, webhooks) between Zoho and third-party systems.
 * Hands-on experience with data transformation and pipeline work, whether in Zoho DataPrep or a comparable ETL tool.
 * Strong problem-solving and analytical skills with a focus on business process automation and continuous system optimization.
 * Ability to create clear, maintainable technical documentation and systems diagrams.
 * Excellent written and verbal communication skills with the ability to translate technical concepts to non-technical business users.

Preferred Qualifications

 * Experience or exposure to Enterprise Resource Planning (ERP) systems and integrations.
 * Familiarity with telecommunications, utility, or heavy civil construction industry workflows and terminology.
 * Relevant Zoho certifications (e.g., Zoho Certified Developer, Zoho Creator Developer).

## Description

* Application Architecture & Development: Architect, develop, and maintain custom applications and workflows within the Zoho One ecosystem, with a primary focus on CRM and Projects, plus hands-on work in Creator and Analytics.
 * Integrations & APIs: Build, test, and deploy REST API integrations, webhooks, and custom connectors between internal platforms and third-party systems.
 * Data Pipelines: Utilize Zoho DataPrep and Zoho Analytics to cleanse, transform, automate, and route data streams across enterprise applications for seamless reporting.
 * Process Automation: Identify, map, and automate manual work and fragmented processes across operational departments to improve overall business efficiency.
 * Platform Configuration: Support project management teams by configuring and customizing Zoho Projects to track deliverables, resources, and construction milestones, and configure Zoho Desk to support ticketing for teams across the business.
 * Requirements Gathering: Collaborate with business stakeholders and IT leadership to gather functional requirements and translate them into scalable technical implementations.
 * Troubleshooting & Maintenance: Perform root-cause analysis, system troubleshooting, and bug fixes across platform modules and integration endpoints.
 * Technical Documentation: Maintain thorough technical documentation, system architectures, API specifications, and workflow logic for all enterprise application enhancements.


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