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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - **Company:** CLEARVIEW PROFESSIONAL SERVICES LLC - **Location:** Houston, TX, United States - **Salary:** $56,451.0 - $67,995.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Computer Networks, Dynamic Host Configuration Protocol, Linux, Domain Name System (DNS), Virtual Private Networks (VPN), Local Area Networks, Network Troubleshooting, Microsoft Office, Windows Servers, TCP/IP, Transmission Control Protocol (TCP), Computer Networking Systems, Software Troubleshooting, Firewalls (Computer Science), Computer Equipment, Information Technology, Laptops, User Administration - **Published:** August 9, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=d48f157008709847 ## About the Role * Proven experience in IT support roles with a strong understanding of help desk systems and customer service principles. * Proficiency in Microsoft Office applications and familiarity with operating systems including Windows (supporting Windows Server environments), macOS, and Linux. * Solid knowledge of computer networking concepts such as TCP/IP, LAN/WAN architecture, DNS, DHCP, GPO (Group Policy Objects), VPNs, firewalls, and TCP protocols. * Hands-on experience with Active Directory management for user account provisioning and permissions control. * Ability to troubleshoot hardware problems related to computer hardware components and peripherals effectively. * Strong communication skills to clearly explain technical issues to non-technical users while providing exceptional customer support. * Analysis skills for diagnosing complex technical problems quickly and accurately. * Knowledge of mobile device management (MDM) tools and support for various operating systems is a plus. ## Description We are seeking a dynamic and proactive IT Support Specialist to join our technology team! In this role, you will be the frontline hero for resolving technical issues, supporting end-users, and maintaining our IT infrastructure. Your expertise will ensure seamless operations across hardware, software, and network systems, empowering our organization to achieve its goals with confidence. If you thrive in a fast-paced environment and enjoy helping others solve complex tech challenges, this is the perfect opportunity to make a meaningful impact!, * Provide technical support to end-users by troubleshooting hardware, software, and operating system issues across Windows, macOS, and Linux platforms. * Manage help desk systems and customer support tickets efficiently, ensuring timely resolution of user inquiries and problems. * Support computer networking tasks including LAN (Local Area Network), TCP/IP protocols, DNS configuration, VPN setup, firewalls, and Active Directory management. * Perform equipment troubleshooting and hardware support for desktops, laptops, mobile devices, printers, and other peripherals. * Assist with software troubleshooting, including application installation, updates, and configuration issues. * Maintain and support IT infrastructure components such as Windows Server environments and network devices to ensure optimal performance. * Collaborate with team members on network troubleshooting efforts and analyze system logs to identify root causes of issues. ## Related Videos - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)